Robert Smithson Email & Phone Number

Bradford, West Yorkshire, United Kingdom

Using a range of methodologies to define, deliver and document client solutions within the Aviation industry. Due to the size, complexity and operational nature of the organisation (Manchester Airport Group), Stakeholder engagement was a key factor to effective delivery in meeting both business targets and budgetary control. Projects include:Airport Terminal Security SystemsDelivery of technology security solutions within the inbound and outbound passenger security areas of a new Airport terminal. Working as part of a large team, this was a complex delivery from specification through to deployment. It encompassed both the expansion to existing systems as well as development and integration of new technologies in order to comply with operational and regulatory requirements. .Group Firewall ReplacementUpgrade and migration of existing multi site firewalls to new hardware and software platforms. This comprised the alignment of the existing configuration with the integration of fully tolerant enhanced technologies as a business standard. A critical element during delivery was the minimal downtime and disruption to prevent any outage to business operations.Enterprise Asset Management SystemDefinition and provision of Apple hardware, Telecoms infrastructure and IBM Maximo software configuration. The deliverable was to facilitate online/offline client operations to manage, monitor and report on the enterprise assets across multiple locations.Divestment IT OperationsManagement of the segregation of IT systems after the divestment of an Airport from the group portfolio. Involved a large element of negotiation with the buyer to ensure continued operations post sale whilst also maintaining data integrity, security and complying with regulations.

Employed in a wide variety of roles on multiple projects across corporate estates mainly using Microsoft technologies. Projects include:Mobile working solution (Technical Architect)Designed and implemented a mobile working solution to provide secure, managed access to cloud hosted IBM corporate application services and internal corporate WAN resources across multiple sites within the UK.Car Parking System (Assistant Technical Architect)Europe’s largest single vendor site system, provisioning a PCI compliant virtualised infrastructure to host application services and devices.Multiple Airport Systems (SQL Support Manager)Providing design, support, maintenance and development services for multiple MSSQL systems within the corporate environment. Working with the business using data mining and analysis techniques to assist the divisions as required.Corporate Systems (Risk Consultant)Analyse and identify the risk to services (IS and others) across the corporate WAN, document the findings and provide recommendation guidelines.

Runcorn, Cheshire.

Responsible for the Discovery, Design and Implementation of both business and technical solutions from the Professional Services portfolio. Assisting Presales teams in the solution design for complex projects and working in partnership with the Project Management teams in the production of technical documentation for corporate clients. Whilst ensuring a high-level of customer satisfaction it was also important to complete installation and deployment activities in a timely manner. Other duties included the training of technologies to our internal support teams and support in the resolution of any post-installation/maintenance issues.

Braford

Responsible for providing design, installation and support services for multiple platforms on a wide variety of hardware to our client base.

Bradford, United Kingdom

Managed and motivated both the first and second line telephone IT support service teams.