Robert Sodeman Email & Phone Number

Melbourne, Australia

Assist Non English Speakers to engage with Companies/AgenciesLiaise with Companies/Agencies to provide responsive communications delivery to their Non English Speaking clientsArrange and Co-ordinate Pre-Booked telephone conferences between Non English Speakers, Companies/Agencies and InterpretersRaise invoices whilst maintaining data integrity to ensure that the correct party is held accountable for payment of services renderedWork a 24/7 roster managing emergency 000 calls and… Show more Assist Non English Speakers to engage with Companies/AgenciesLiaise with Companies/Agencies to provide responsive communications delivery to their Non English Speaking clientsArrange and Co-ordinate Pre-Booked telephone conferences between Non English Speakers, Companies/Agencies and InterpretersRaise invoices whilst maintaining data integrity to ensure that the correct party is held accountable for payment of services renderedWork a 24/7 roster managing emergency 000 calls and other emergency situations Show less

Melbourne, Australia

A passionate, experienced and professional customer service team member.With 20 years of experience in a call centre setting. Developing a positive relationship with the customer to increase the customer experience andfoster loyalty to the Optus brand in line with the Optus Core values .Accustomed to working professionally and efficiently in team oriented, fast paced environment. Demonstrating telephone etiquette along with proven listening skills and strong attention to detail.