Head Of Global Digital Capabilities Transformation
CurrentLeading technology transformation, from business standpoint, for our B2C omnichannel platforms & teams globally
Jul 2024 - Present
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Robert Southern Email & Phone Number
Head of Global Digital Capabilities Transformation
at
Philip Morris International
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✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Head of Global Digital Capabilities Transformation
Location
St Albans, England, United Kingdom
Company size
Who is Robert Southern? Overview
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Quick answer
Robert Southern is listed as Head of Global Digital Capabilities Transformation at Philip Morris International, a with 45857 employees, based in St Albans, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Robert Southern.
Robert Southern previously worked as Head of Global Retail & Field Operations + Technology at Philip Morris International and Owner & Director at Rwjs Consulting Ltd. Robert Southern holds Bsc (Hons), Computing & Information Systems from Staffordshire University.
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Philip Morris International
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Profile bio
About Robert Southern
Operations director & digital retail consultant specialising in eCommerce operations, retail store operations, retail technology, omnichannel fulfilment & logistics, customer service, call centre, supply chain, process development/optimisation & strategic digital transformation
Current workplace
Robert Southern's current company
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Philip Morris International
14 roles
Robert Southern work experience
A career timeline built from the work history available for this profile.
Head Of Global Retail & Field Operations + Technology
Leading retail operations, technology & field force strategy & development for global B2C smoke free business:- 5000+ retail stores & touchpoints- 15,000+ 3rd party workers across various consumer facing channels- Active in 60+ countries- In de-centralised environment
Nov 2021 - Jul 2024
Owner & Director
HANDS-ON RETAIL CONSULTING, BUILT FOR A DIGITAL WORLD: Helping retailers and brands solve the operational problems of today, to unlock potential for tomorrow across their businessBoutique independent retail operations consultancy: technology, retail stores, supply chain, logistics, fulfilment, call centre, customer services & digital transformation.Clients include:- Lifestyle Retail Group / SecretSales Ltd: Group Operations Director (interim 6 months)- Brewers Decorator… Show more HANDS-ON RETAIL CONSULTING, BUILT FOR A DIGITAL WORLD: Helping retailers and brands solve the operational problems of today, to unlock potential for tomorrow across their businessBoutique independent retail operations consultancy: technology, retail stores, supply chain, logistics, fulfilment, call centre, customer services & digital transformation.Clients include:- Lifestyle Retail Group / SecretSales Ltd: Group Operations Director (interim 6 months)- Brewers Decorator Centres: Supply Chain transformation programme manager- Blue Skies Ltd: ERP implementation project assessment & turn-around recommendations- Astrid & Miyu Ltd: Omni-channel supply chain operations assessment & strategy- Wright Bros. Ltd: Logistics and fulfilment audit & strategy + warehouse design Show less
Oct 2019 - Jan 2023
Associate Director - Operations
Retail, ecommerce & omni-channel operations consultant, specialising in store/branch operations, ecommerce logistics/supply chain & customer service/call centres. Leading strategy & optimisation projects with over 25 retailers and brands globally.Practice lead for store/branch operations; focusing on omni-channel process implementation & optimisation at scale, operating model design & implementation.Developed a unique blend of skills stretching across all major retail… Show more Retail, ecommerce & omni-channel operations consultant, specialising in store/branch operations, ecommerce logistics/supply chain & customer service/call centres. Leading strategy & optimisation projects with over 25 retailers and brands globally.Practice lead for store/branch operations; focusing on omni-channel process implementation & optimisation at scale, operating model design & implementation.Developed a unique blend of skills stretching across all major retail operational functions, technology, process development, strategy & project management. Show less
Feb 2013 - Oct 2019
Head Of Dropship Operations
Dec 2011 - Feb 2013
Operations Development Manager
Jul 2010 - Dec 2011
Customer Proposition Manager - Ecommerce
Mar 2010 - Jul 2010
Recoveries & Claims Manager - Techguys/Knowhow
Aug 2009 - Mar 2010
Customer Administration Manager - Techguys/Knowhow
Mar 2009 - Aug 2009
Performance & Finance Manager - Ecommerce Services
Dec 2007 - Mar 2009
Demand Manager
Sep 2005 - Dec 2007
Forecasting Manager - On Trade
Oct 2004 - Sep 2005
Demand & Capacity Analyst
Sep 2002 - Oct 2004
Web Designer
May 1999 - Sep 1999
Team & coworkers
Colleagues at Philip Morris International
Other employees you can reach at pmi.com. View company contacts for 45857 employees →
HL
Haydn Loo
Colleague at Philip Morris InternationalBlackpool, England, United Kingdom
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RC
Rocco Campa
Colleague at Philip Morris InternationalNeuchâtel, Switzerland
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MV
Maja Vucic
Colleague at Philip Morris InternationalLausanne, Vaud, Switzerland
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MN
Milena Nikolić
Colleague at Philip Morris InternationalSerbia
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SY
Seda Yeghiazaryan
Colleague at Philip Morris InternationalYerevan, Armenia
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MC
Małgorzata Chrząszcz
Colleague at Philip Morris InternationalCracow Metropolitan Area, Poland
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ED
Eglė Dmitrijevė
Colleague at Philip Morris InternationalLithuania
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PT
Predrag Todorovic
Colleague at Philip Morris InternationalBelgrade, Serbia
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TM
Torres Michelle
Colleague at Philip Morris InternationalPhilippines
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RT
Rita Tse
Colleague at Philip Morris InternationalHong Kong Sar, Hong Kong
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Haydn Loo
Colleague at Philip Morris InternationalBlackpool, England, United Kingdom
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RC
Rocco Campa
Colleague at Philip Morris InternationalNeuchâtel, Switzerland
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MV
Maja Vucic
Colleague at Philip Morris InternationalLausanne, Vaud, Switzerland
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MN
Milena Nikolić
Colleague at Philip Morris InternationalSerbia
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SY
Seda Yeghiazaryan
Colleague at Philip Morris InternationalYerevan, Armenia
View →
MC
Małgorzata Chrząszcz
Colleague at Philip Morris InternationalCracow Metropolitan Area, Poland
View →
ED
Eglė Dmitrijevė
Colleague at Philip Morris InternationalLithuania
View →
PT
Predrag Todorovic
Colleague at Philip Morris InternationalBelgrade, Serbia
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TM
Torres Michelle
Colleague at Philip Morris InternationalPhilippines
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RT
Rita Tse
Colleague at Philip Morris InternationalHong Kong Sar, Hong Kong
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2 education records
Robert Southern education
Bsc (Hons), Computing & Information Systems
A Level: Business Studies, Art, French & General Studies
Northamptonshire Grammar School
FAQ
Frequently asked questions about Robert Southern
Quick answers generated from the profile data available on this page.
What company does Robert Southern work for?
Robert Southern works for Philip Morris International.
What is Robert Southern's role at Philip Morris International?
Robert Southern is listed as Head of Global Digital Capabilities Transformation at Philip Morris International.
Where is Robert Southern based?
Robert Southern is based in St Albans, England, United Kingdom while working with Philip Morris International.
What companies has Robert Southern worked for?
Robert Southern has worked for Philip Morris International, Rwjs Consulting Ltd, Javelin Group, Tesco Direct, and Currys Plc.
Who are Robert Southern's colleagues at Philip Morris International?
Robert Southern's colleagues at Philip Morris International include Haydn Loo, Rocco Campa, Maja Vucic, Milena Nikolić, and Seda Yeghiazaryan.
How can I contact Robert Southern?
You can use AeroLeads to view verified contact signals for Robert Southern at Philip Morris International, including work email, phone, and LinkedIn data when available.
What schools did Robert Southern attend?
Robert Southern holds Bsc (Hons), Computing & Information Systems from Staffordshire University.
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