Robert Stanfield Email & Phone Number

Mansfield, Texas, United States

Responsible for the content creation, production, and publication of Mouser’s press releases, RSS feed content, social media materials, blogs, technical articles, and other related marketing collateral.

Dallas/Fort Worth Area

• Create and maintain accurate product content, product selection, and engineering resource information represented throughout the Mouser.com website
• Create New Product Press Briefs for publication on the Mouser.com Press Room webpage
• Work with the content manager and merchandisers to develop results-oriented marketing strategies
• Responsible for product content on supplier landing pages, product and technical spotlights, and other product line Microsites

Fort Worth, Texas

Assisted in the preparation of a new eCommerce site by creating copy, acquiring product images, and defining parametrics and product categories

Dallas/Fort Worth Area

Created and edited customer-facing online catalog copy for a wide range of consumer products for www.shopmyexchange.com

Fort Worth, Texas

• Wrote, edited, and approved customer-facing online catalog copy and content for www.radioshack.com
• Assisted in maintaining style, taxonomy, and parametric guides
• Ensured that additional content, such as user's guides, material safety data sheets, and other support files were available for download
• Collaborated with merchants and vendors to ensure that the product detail pages for their products were correct and that the copy was stated in the RadioShack voice and AP style
• Trained and assisted in managing a temporary content team during a corporate expansion into the DIY category
• Worked with content management systems such as WebSphere Product Center, Demandware, and Sharepoint

Fort Worth, Texas

• Assisted in developing and maintaining support tools for use by both RadioShack's customers and employees, including:
• RadioShack’s customer-facing product support website
• Internal employee product and procedure support sites
• CD-based product information libraries
• Fax-on-demand system
• Tested issues with the Tandy / RadioShack line of computers and documented the results in internal technical bulletins

Fort Worth, Texas

• Assisted store personnel and field techs with computer and network issues
• Handled customer relations issues, specializing in answering written communication