Robert Gordon Email & Phone Number

I coordinate responses to customer security assessment questionnaires, security RFPs/RFIs, and ad-hoc security information requestsI assist in maintaining a central database of responses to ensure content is accurate and up to dateI coordinate with cross-functional subject experts as needed to assist in content creation and curation of the security knowledge-baseI help identify and implement improvements in our overall response procedureI assist with on-site vulnerability assessments, annual audits, and other tactical security projects

I represented Alight’s security programs to their clients, helping them understand all aspects of Alight's security controls, including cyber security, application security, privacy, incident response, vulnerability management, physical security, and business continuity practices. Externally, this work included maintaining ongoing relationships with client security groups, coordinating client security reviews and audits; internally, I was a liaison between business and technology. I connected client requirements with business goals and secure operations. My remote access experience spans over ten years working directly with clients.

I participated with the clients in the strategic design process of access management systems on diverse applications through automated and manual request systems. Furthermore, I consulted with clients and internally to maintain security through the segregation of duties and clearly defined roles and responsibilities. I wrote, managed and mentored others on correct access management policy and procedure, resulting in secure audible systems. I documented and managed offshoring of tasks to reduce cost and cultivated relationships with accounts and customers as a subject matter expert.

Houston, Texas, United States

I Researched, developed, implemented, and documented security strategies that met or exceeded industry requirements including PCI and HIPAAI worked hard to standardized and documented processes that improved the security and accuracy of account permissionsImplemented and maintained PeopleSoft Financials and HRMS security though roles, permissions, and segregation of duties.Served as key member and advisor on the disaster recovery team

Provided global security expertise for a company of 1,500-2,000.Created, documented, published, and taught security processes, policies, and procedures.Technical coordinator of the security incident response team.Mentored IS staff through teaching: administration, troubleshooting, security, and support of the local network.