Robert Joy Email & Phone Number

Sacramento, Ca, Us

Sacramento, California Area

Executive Quality Management ConsultantCalifornia Correctional Health Care Services (CCHCS), Elk Grove, CA> Facilitated executive teams to prioritize, develop, implement, and monitor strategic health initiatives at 35 facilities across the state> Implemented enterprise-wide analytic capabilities to improve lives of 100,000+ patients at a $3+ billion agency under court-supervised oversight via multiple class action lawsuits, leading to delegation of over half the sites back to state control> Oversaw development of enterprise dashboard with 200+ standardized metrics, receiving the 2019 national HIMSS Davies Award> Led high-profile time-limited project to redesign enterprise medical staffing models, resulting in executive consensus on a transparent, evidence-based approach for allocating limited resources across multiple classifications, sites and settings> Implemented artificial intelligence and machine learning capabilities to support clinical risk stratification and predictive models for forecasting patient and resource needs, identifying the 13% of patients driving majority of future cost and utilization> Organized agile delivery of new tools for external stakeholders, executive decision-makers, and clinicians to monitor emerging healthcare priorities during the COVID-19 pandemic> Led project planning and implementation of substance use disorder informatics via agile framework with thousands of new patientsCorrectional Healthcare Data Expert for Plaintiffs’ and Defense Counsel in Class Action CasesVarious Clients> Testified as expert witness on correctional healthcare, including reviews of analyses, data sources, methodologies, findings, deficiencies, and national comparisons> Quantified healthcare staffing gaps in jails and prisons by classification and setting, including prioritizing recommendations for operational improvements

Sacramento, California Area

Senior Health Systems ConsultantCalifornia Department of Health Care Services (DHCS), Sacramento, CA(Public Consulting Group contract)> Improved managed care monitoring metrics, reports, tools, data and processes used to oversee performance of 20+ plans delivering healthcare to 10+ million Medicaid members, with a special focus on the needs of frail and elderly patients> Oversaw actuarial studies to update the payment structure for California’s $2B+ fee-for-service pharmacy programStrategic Planning ConsultantCalifornia Department of Public Health (CDPH), Sacramento, CA(Public Consulting Group contract)> Delivered organizational performance assessment, gap analysis and remediation recommendations to senior executives> Evaluated performance data, analytic capabilities, data sources, data quality, and information technologies> Recommended improvements to performance reports, including content, media, format and analytic processes> Provided testimony to the California Legislature on assessment findings and recommendations

Sacramento, California Area

Enterprise Data Analytics ConsultantCalifornia Health Care Foundation (CHCF), Oakland, CA(Hubbert Systems Consulting contract)> Won grant to evaluate capacity of Medicaid staff, technologies and processes to support agency analytic needs> Led a team to develop an action plan for closing analytic capability gaps for California’s Medicaid program> Assessed agency governance structures and recommended improvements to data-driven decision-makingSenior Informatics ConsultantNational Commission on Correctional Health Care (NCCHC), Chicago, IL(Hubbert Systems Consulting contract)> Drafted guidance for project participants on standardized performance measures and data collection processes> Provided technical assistance to participants collecting and submitting local performance metrics> Presented the Correctional Health Outcomes Resource Data Set (CHORDS) initiative at annual NCCHC conferenceLead System Implementation ConsultantCalifornia Department of State Hospitals (DSH), Sacramento, CA(Hubbert Systems Consulting contract)> Supported system design, implementation, and training for 58 California counties processing $1B+ in annual mental health services> Facilitated decision-making among state and local healthcare agency executives related to major risks, issues and solution alternativesMedicaid Information Technology Architecture (MITA) Self-Assessment Team LeadCalifornia Department of Health Care Services (DHCS), Sacramento, CA(Hubbert Systems Consulting contract)> Oversaw implementation of a new federally-mandated program to assess and improve Medicaid program business process capability> Led a team to author Medicaid program documentation required for procuring federally-funded health information technology> Presented the Medi-Cal MITA experience at the annual CMS Medicaid IT conference, which was embraced as a model for other states

Master Of Business Administration (M.B.A.), International Business

Bachelor'S Degree, International Relations

Education record

Education record