With my extensive experience in evidence-based leadership, strategic planning, performance evaluation, quality improvement, and data analysis, I have led diverse teams to help large health and human services agencies develop and implement strategies that improve outcomes and reduce inequities for their most vulnerable clients. I ensure my teams learn about client needs, listen to evidence, identify root causes to problems, discover opportunities, support solutions, and sustain frameworks that help struggling families thrive. Health and human services organizations facing complex problems rely on my expertise to define, evaluate, stabilize and improve performance.My accomplishments include:> Effectively engaging executives and building coalitions of decision-makers in large health and human services organizations> Measurably improving health and human services delivery through a governance framework for executing on high priority improvement opportunities> Providing thought leadership on good practices and lessons learned in health and human services delivery> Leading high-performing teams of staff and contractors to serve the unique needs of vulnerable populations> Designing performance monitoring, analysis and visualization solutions for clinicians, analysts, managers, executives and external stakeholders> Enhancing usability of strategic management inputs required for analysis, planning and execution through systematically verifying data quality> Recruiting, developing, coaching, disciplining and promoting staff and managers on matrixed teams in large, complex organizationsSince 2017, I have contracted with my clients as Senior Health Consultant at Carbone Joy Consulting LLC, a firm focused on designing and executing strategies to improve health and human services delivery for vulnerable populations. Between 2014 and 2017, I contracted with my health and human services clients as Consulting Director at Public Consulting Group. Between 2007 and 2014, I contracted with my clients as Senior Consulting Manager at Hubbert Systems Consulting. Prior to 2007, I held leadership roles at IBM and Sutter Health. Throughout my career, 100% of my clients have provided positive references about my ability to improve their performance.