Bob Voelker Email & Phone Number

I create exceptional employee and customer experiences by understanding the company, brand, product, and customer, recognizing the strengths and weaknesses of each, and concentrating my energy on engaging and developing teams that exceed corporate and customer expectations. As a leader of leaders, my employee first philosophy cultivates properly equipped, service-obsessed teams that provide WOW! customer experiences. My approach is simple but not easy. I train both leaders and individual contributors to always begin with the end in mind, helping them sift through the ambiguous to find and fixate on what the customer wants as well as what the customer needs and guiding them to consistently overcome obstacles and deliver world-class solutions. Through targeted culture reinforcement, leadership development, and focus on employee EQ and technical/career growth, this approach creates devoted employees and teams who dominate the customer space and provide standout experiences in any industry. I have proven the veracity of this approach many times, dependably optimizing employee acquisition and retention, identifying opportunities and scaling offerings to create and meet market demand, and delighting customers throughout my 25+ year career.

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  Western Governors University

  Information Technology