Robert Denham Email & Phone Number

Austin, Texas Metropolitan Area

Austin, Texas Area

Responsible for managing 30+ accounts across Central, South, and West Texas with $25M+ in sales. Drive client revenue and profitability growth through immersion of all business processes including sales process, profit management, business software, marketing, expense management, operations and logistics. Grow existing and new product categories. Prepare yearly growth projections and quarterly business reviews. Represent over 50K products including Office Supplies, Office Furniture, Janitorial Cleaning Supplies and Breakroom Supplies.-Grew Revenue up to 5% yearly adding over $.5M in sales by focusing on closing new accounts, product category growth, implementing account specific sales processes including lead generation, sales training, end-user pricing strategies and bid support.-Grew Focused Product Categories up to 25% by taking the initiative to study each category, create customized sales strategies then implementing account training, mentoring and accountability. -Converted 3 large accounts adding $2.5M in yearly sales by demonstrating increased value in partnership to improve account’s business through operational improvements, sales process improvements, revenue and profit margin growth.-Assisted Key Accounts in Revenue Growth up to 30% and Profit Margin Growth up to 4% annually by implementing customized sales process and strategies, assisting in lead generation, focusing on new product category growth and training, pricing strategies to improve profit margins, expense management including operating cost reductions and logistics support.

Austin And San Antonio, Texas Area

Responsible for managing and supervising all operations of sales, installation services and distribution in Austin and San Antonio markets for $2M+ annual revenue and 7 employees. Drove revenue growth through lead generation, strong sales calls, relationship building, closing new accounts, penetrating existing accounts and increasing value. Established and implemented departmental policies, procedures and goals leading to greater operational efficiency and employee cooperation. Recruited and trained first sales team consisting of one inside and 2 outside sales reps. -Drove yearly revenue from $210K to $2M+ by concentrating on increasing sales efforts on large opportunities, and closing $1M+ of annual revenue. Created sales team, and supported in closing additional accounts.-Increased Gross Profit Percentage by 3% annually by adding new, profitable accounts, increasing operational efficiencies. Lead to branch turning a profit for the first time.-Led committee of division managers for developing new sales strategies including creating a new Account Development Representative position and starting a company-wide rebate program

Houston, Texas Area

Responsible for scheduling, preparing, coordinating installation services and delivery of stair parts. Responding to customers' questions about products, prices, availability, and product uses. Soliciting sales from existing and prospective customers and managing PO's and invoicing; and resolving customer complaints and concerns.-Managed accounts averaging $150,000 a month.

Conroe, Texas Area

Responsible for meeting established sales goals; guiding customers through the purchasing decision, activation process, and education of products; developing new customer prospects and referrals by building and expanding customer relationships; training new hires; supporting management and acting as manager on duty when needed including opening and closing of the store.-Consistently exceeded 100% of sales goals for new activations, total handsets, and accessories-Customer satisfaction rating above 98%-Selected multiple times as the district's monthly Diamond Award Club (top 5 Wireless Consultants), ranked in the top 10 in sales in the Houston market, and consistently lead the Conroe store in various metrics including new activations, customer satisfaction, total handsets, and accessories

Lake Charles, Louisiana Area

Responsible for providing resolution to customer issues relating to equipment problems including operational, maintenance and repair aspects of equipment; delivering an outstanding customer experience to improve customer loyalty; exceeding key performance objectives including service and repair metrics, sales, and customer satisfaction goals; assisting sales team during the sales process; and monitoring inventory levels.• Customer satisfaction rating above 95%• Represented Sprint at the NASCAR Cup race in Talladega in 2008 as one of four Technical Consultants in the nation.• Top 100 ranking of Technical Consultants in entire company from 2007-2009

Bs, Marketing

Marketing

Activities and Societies: Member of Louisiana College Soccer team

Education record