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Extensive, and wide-ranging expertise in agile coaching, process improvement, change management, program management, and software development, which includes leading Microsoft’s consulting practice in Indiana, information services for a Fortune 500 corporation, and process improvement initiatives as a Lean Six Sigma Black Belt for one of the largest healthcare systems in Indiana.AGILE TRANSFORMATIONEvangelist, coach, and mentor for agile/scrum principles and Certified SAFe Program Consultant (SPC). Comprehensive knowledge of lean product development, change management, and systems thinking, which is important when guiding agile transformation initiatives. PROCESS IMPROVEMENTCertified Lean Six Sigma Black Belt with twenty years of business processes management (BPM) experience helping organizations in multiple industries streamline operations, improve value, reduce waste and increase customer satisfaction.PROJECT MANAGEMENTMember of the Project Management Institute (PMI) and Certified Project Management Professional (PMP) responsible for the creation of multiple Project Management Offices (PMO), and PMP training programs. BUSINESS STRATEGY & CHANGE MANAGEMENTProven results and leadership experience from startups to multi-billion-dollar organizations that included reporting directly to the CEO of a Fortune 500 corporation as one of only twelve senior leadership team members responsible for creating the company’s growth strategy. This included top-to-bottom organizational change to create a culture of continuous improvement.GLOBAL TEAM LEADERSHIPDemonstrated ability to motivate, mentor and inspire teams of all sizes. Especially proficient building deep relationships and managing geographically dispersed and culturally diverse international teams.AUTHORA skilled written/verbal communicator and author of three books from Macmillan publishing who has the wide range of domain knowledge required to interact comfortably at every level of an organization.
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Enterprise Agile Coach | Senior Program ManagerOneamerica Jan 2019 - May 2021Indianapolis, Indiana, United States -
Agile Coach | Senior Program ManagerAdesa Feb 2015 - Sep 2018Carmel, InEvangelist, mentor, and of agile/scrum principles, and SAFe methodology. Facilitated the identification of value streams, agile release trains, program increment planning, sprint planning, daily standups/scrums, demos, and retrospectives at the team level where velocity increased nearly 35%, and variability decreased over 50%. Program-level activities included continuous improvement of release train processes, program increment planning, and dependency management between teams. Planned and executed large, complex new projects for the Physical Auctions group. Provided mentoring and coaching to less experienced Program Managers. Responsible for project budget, financials, and project team performance. Significantly participated in numerous practice area improvement initiatives. -
Chief Technology OfficerAtivio Feb 2012 - Sep 2014Indianapolis, IndianaDesigned and implemented Ativio's application lifecycle management (ALM) strategy, and agile transformation initiatives with responsibility for budget and personnel. This included all enterprise agile transformation activities, value stream identification, and agile release train creation, which included 7 scrum teams (44 individuals) on 3 continents (North America, Asia, and Africa). These teams were responsible for the design, development, and implementation of a large client’s entire online strategy; a key market differentiator that helped fuel double-digit growth, and an initial public offering in 2013.
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Manager Process InnovationsIu Health Feb 2006 - Feb 2012Indianapolis, InChief Architect for Process Innovation applications, agile coach for 2 scrum teams, Black Belt for numerous Kaizens (Japanese for "good change"), and Lean Six Sigma initiatives, which positively impacted patient safety as well as patient, nurse and physician satisfaction while contributing millions of dollars to the organization in savings and increased revenue.Managed all implementation activities for TeleTracking’s capacity management and transport tracking solutions at Methodist, Clarian North, IU and Riley. This included integration with Cerner and the data warehouse for the organization’s business intelligence (BI) system using Cloverleaf (ETL) as well as the training of over 3,000 nurses and almost 500 physicians. The return on investment (ROI) resulting just from the average daily census increase at Methodist by five beds, resulted in additional revenues of $9 million. In addition, the average length of stay was reduced, which also positively impacted both patient safety and overall satisfaction.Evaluated and then completely redesigned the policy and procedures used for every Code Blue Cart at Methodist, University and Riley hospitals. -
Principal ConsultantComsulo Jan 2004 - Feb 2006Indianapolis, InPrincipal Product Owner for the Patient Alerting and Safety System and the Glucostabilizer for the Business Innovations group using Microsoft’s Solution Framework (MSF).Product Owner for the Patient Alerting and Safety System (PASS), which implemented a Clarian Health patent-pending approach to patient safety in the operating room that emphasizes the Lean concept of poka-yoke (i.e. error prevention). Led the design, development and implementation of the Microsoft .Net replacement for the dBase Glucostabilizer, which assists clinicians in the management of blood glucose values using an intravenous insulin drip. This include the rigorous software development lifecycle management (SDLC) processes and associated review, verification and validation requirements necessary to comply with FDA Quality System Regulation 21 CFR 820.30 as well as General Principles of Software Validation; Final Guidance for Industry and FDA Staff [2002]. -
Microsoft Consulting ServicesMicrosoft Jan 2003 - Jan 2004Indianapolis, InResponsible for all Microsoft Consulting Services (MCS) engagements in Indiana, contract negotiation, budget, and application lifecycle management (ALM), including architecture design, business case development and both project and application portfolio management for Microsoft’s global accounts. -
Director Strategy And Business DevelopmentInland Paperboard And Packaging, Inc. Dec 1999 - Dec 2002Indianapolis, InResponsible for Inland’s online strategy, long-term planning processes, pipeline of growth opportunities, ensuring the successful growth and profitability of the organization, identifying and managing risks inherent in business processes and the technology systems that support business objectives.One of only twelve team members reporting directly to the CEO responsible for creating the company’s growth strategy. After the successful implementation of this strategy, sales experienced a 30% increase to over $4 billion.Represented the Senior Leadership Team (SLT) in governance, risk management and compliance on multiple boards (e.g. Enterprise Information Technology Board) to ensure alignment of Inland’s project and application portfolios with the organizations mission, vision, values and overall strategy. Champion and contributing author for “Inland’s Guide to Continuous Improvement,” the primary training material used to help the organization embrace the concept of Total Quality Management (TQM) before, during and after the implementation of the growth strategy.Key member of the business team that brought revolutionary and disruptive digital printing technology to the packaging industry. Acted as both mentor and “intrepreneur” in the development of an entirely new business model to bring this technology to market.Guided Inland’s corporate identity change and implementation including its impact on company culture, its customers and their relationship with the redefined organization.
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Frequently Asked Questions about Robert Crouch
What is Robert Crouch's role at the current company?
Robert Crouch's current role is Enterprise Agile Coach, SAFe Practice Consultant (SPC), Lean Six Sigma Black Belt, and recovering PMP.
What is Robert Crouch's email address?
Robert Crouch's email address is ro****@****ica.com
What is Robert Crouch's direct phone number?
Robert Crouch's direct phone number is 1-734-546*****
What are some of Robert Crouch's interests?
Robert Crouch has interest in Nlp, Premier, Illustrator, Graphic Design, Photoshop, Embedded Devices, Photography, Science And Technology, Netmf, Learning Theory.
What skills is Robert Crouch known for?
Robert Crouch has skills like Scaled Agile Framework, Safe, Scrum, Agile Methodologies, Leadership, Coaching, Mentoring, Process Improvement, Strategy, Enterprise Architecture, Application Lifecycle Management, Alm.
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Robert Crouch
Coatesville, Pa4outlook.com, comcast.net, comcast.com, cognizant.com3 +121549XXXXX
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1alliedsystems.com -
Robert Crouch
Plano, Tx3quisitive.com, gmail.com, rbaconsulting.com3 +195240XXXXX
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Robert Crouch
Ogden, Ut
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