Robert Crouch Email & Phone Number

Teaneck, New Jersey, US

Created Customer Experience Lab to showcase Cognizant’s BSS/OSS Reference Architecture. Developed platform to demonstrate capabilities in IoT and user generated content management featuring blockchain for DRM contract management, AI on big data for digital asset enrichment, event driven microservice architecture, and mobile commerce. Developed.

Teaneck, New Jersey, US

Architected and implemented Cognizant’s Configurable Solutions Framework (CSF), a cloud based multi-instance Catalog Driven Solution as a Service supporting B2C (Consumer) and B2B (SMB/Enterprise/Wholesale) for wireless and wire line to enable Lead/Quote/Order-To-Cash Business Process enablement on a single business configurable, multi-channel eCommerce.

Philadelphia, PA, US

Transformed Business Services technology platform, including Sales, Order Management, Service Delivery, and Billing, leveraging private and public cloud computing achieving significant increases in automation and scale to support business growth from $800M to $2.4B. Developed professional network with key technology organizations, including Oracle, IBM.

Philadelphia, PA, US

Developed data center strategy and five-year plan, managing National and Alternate Point of Presence data centers, including capacity and demand, infrastructure and application standards, and budget and operational plans. Served as technology program owner for key initiatives directly tracked at C- level, including development of Comcast Service Oriented.

Managed the post acquisition integration of the Prommisor IT organization. Developed the integrated application roadmap to support the new business unit.

Implemented scalable, high-availability enterprise platform to support service-oriented architecture and developed web-based services incorporating Java and.NET to replace more than 140 legacy systems. Managed Data and Test Center network including internal tier 3, co-location, and 187 test delivery facilities. Developed, implemented, and managed disaster.

Microsoft Government Practice subcontract to perform information technology capabilities assessment supporting eGovernment for Commonwealth of Pennsylvania. Built service-oriented architecture leveraging Microsoft platform to enable electronic integration of internal solutions with external partners. Developed and implemented “Pennsylvania Open for.

Dublin 2, IE

Created Program Management Office (PMO) to measure and analyze progress, identify risks, and forecast demand for more than 1,300-member, global, multi-company program team in high matrix environment with executive sponsors from multiple DuPont divisions, Accenture, and CSC. Designed strategy and governance model and led implementation of project management.

Created business strategy to facilitate transition from startup to profitable growth company. Led design and implementation of front end for industry-first eBusiness solution. Developed web-based technical information management solution, a strategic pillar application for Dow. Implemented custom corporate-wide information management solutions for Fortune.