Rob Halbe Email & Phone Number

Site 128 Burns Harbor, In

Monitor and provide hardware solutions for Process Automation at ArcelorMittal. Types of equipment include different server and storage platforms.

Schererville, In

Kropp is a fast-paced construction lift rental company. I had a hand in all day to day operations. My responsibilities went beyond that of a supervisor and dispatcher. I handled all IT issues as they came up, and I did a lot of customer service, sales, and data entry too. I was point of contact to help with the testing and analysis of a new custom made ERP system we were to implement there.Some of my tasks included:* Troubleshot and resolved most IT problems (Software, Hardware, Printers, and Network) or contacted the right sources to fix the issue* Tested the new ERP for bugs and functionality and offered ideas for fixes and/or improvements* Obtained legal permits when loads required them* Directed the shop on which machines to prep and make ready for delivery* Supervised the drivers and handled all the logistics concerning them and the customers* Communicated with all salespeople, shop workers, office staff, and drivers on a constant basis* Point of contact before and after operation hours to address any problems * Kept constant contact with all customers concerning address changes or delays* Utilized Wynne Systems ERP for most computer tasks (P.O.s, orders, change/add/delete customers, financial information, contracts, etc.)

Cedar Lake, In

Made sure all computer systems were running and troubleshot them when needed. Assisted customers with rentals and/or any other questions/complaints (boat repair/storage/shrinkwrapping, etc.) Lead and directed some of the other workersPerformed various maintenance duties: dock repair, limb cutting, etc.

Searcy, Ar

Supported 2400 faculty and staff computers and printers in a primarily Windows 7 environment using the Track-It! ticket system to resolve issues in a timely mannerSome exposure to SCCM User to help push applications and updatesIn the summer participated in the rollout of approximately 600 new computers to replace outdated systems using Ghost and WDS for imaging Used Active Directory to manage static IP printers and manage users (add/remove, reset passwords)

Searcy, Ar

Supported all the computers and printers for the Trio DepartmentAdministered exams to students with various disabilities Managed and developed a plan to help students with learning disabilities by converting textbooks into audio files

Merrillville, In

Worked in the warehouse fulfilling ordersFilled in for the CSR when necessary. This included greater responsibility and extensive computer knowledge in coordinating pickups and deliveries with all parties involved.

Whiting, In And Other Locations Within Lower 48

This position included a lot of travel to other BP sites in the lower 48Migrated old data from approximately 4000 computers at various locations to swing servers then built new computer systems, according to BP's standards, using GhostAfter the base system was setup the users information was transferred to their new system and all necessary applications were installedStayed at each site for a few weeks to provide troubleshooting Used Active Directory to manage users

Greater Chicago Area

I traveled to regional offices to help with the installation and support of new computer systems. I troubleshot hardware and software issues and fixed network connectivity problems. I also helped with the installation and troubleshooting of various palm (PDA) and bio-metric devices.

Chicago, Il

This contract happened during an off time with the Charles Schwab contract. I was brought in to help with ticket overflow. I provided desktop support for all levels of the organization.