Rob Hillis Email & Phone Number

Officer, VIC, AU

Nunawading, Victoria, Australia

Nunawading, Victoria, Australia

Melbourne, Australia

North Melbourne, Victoria

* Provide level 2 helpdesk support to all Citywide staff (approximately 1,200 staff Australia wide)* Provide on-site technical assistance across all Melbourne-based Citywide sites and depots (approximately 20 sites)* Undertake site assessment work for project and network remediation work.* Configure and maintain HP Procurve switching gear as required for.

Glen Waverley, Vic

* Provide on and off-site support* Provide recommendations to customers on hardware upgrades, replacements and repairs* Install new equipment at both established and new sites* Manage and configure telephone systems (Alcatel Lucent and Asterisk based) for Accelerate Group Systems and it's customers* Plan, implement and manage WSUS within the organisation.*.

Blacktown, NSW

* Run the day-to-day operation of CLM's IT helpdesk* Maintain network services including Exchange, Axapta 2009, Citrix and backups.* Liase with ZinfraGroup staff to prepare for the migration of all services from the CLM network to the ZinfraGroup network.

Abbotsford, Vic

* Discuss PBX requirements with clients.* Build and implement new Asterisk installs for clients according to their requirements.* Support and troubleshoot existing Asterisk installations.* Research and develop PBX functionality requested by clients.

Eaglemont, Vic

* Design, set-up and implement monitoring systems to ensure that all 4800 screens in the BillExpress/XIP Media network are running up-to-date, fully correct content.* Drive software development to continually improve reliability and monitoring abilities.* Design, plan, assess and execute software upgrades across the entire BillExpress/XIP Media network.*.

Eaglemont, Vic

* Manage the installation of BillExpress, BWS TV, ColesTV and Coles Service ATM systems into sites Australia wide.* Manage ongoing upgrades to existing BillExpress installations.* Act as 2nd Level support to the installation team.* Act as 3rd Level support to the BillExpress 2nd Level Support Team.* Design and implement procedures and process flows for the.

Eaglemont, Vic

* Provide telephone and remote access based support for 2nd level problems on PEC 8850 point-of-sale consoles and site controllers.* Perform day-to-day maintenance on PEC 8850 installations as requested by Caltex Head Office.