Rob Howell Email & Phone Number

Herefordshire, England, United Kingdom

I create and manage content for CANSO’s key communication channels including the website (CANSO.org), members' site myCANSO and social media. I'm also the lead for event communications and support the delivery of our virtual and in-person events.

Egham, England, United Kingdom

I managed Internal Communications for a major Europe-wide business re-engineering programme, supporting the central programme team and liaising with Internal Communications colleagues in the countries affected. Sadly, the impact of COVID 19 brought the programme, and my role, to an end for the foreseeable future.

London

Interim Internal Communications Business Partner support for BT’s Enterprise division, supporting Wholesale and the Corporate and Public Sector function. Also supported re-org and re-location comms brand relaunch, and channels development.

Bristol, United Kingdom

An interim, three-month project to set up a Communications strategy and supporting channels for a major IT and business change programme at the airport.

Bristol, United Kingdom

A short project to refresh Communications strategy and channels for a major IT transformation programme.

Swindon, United Kingdom

Internal Communications, channels management, and employee engagement support to the Trust’s property managers and colleagues in England, Wales and Northern Ireland.Achievements:• Launched new managers’ monthly briefing;• Launched Director General’s listening programme; • Promoted use of live blogs for first time within the Trust;• Developed and embedded senior management profile programme;• Wrote for staff newspaper – Trust You.

London, United Kingdom

Internal Communications Business Partner, CommercialProvided full range of Internal Communications support for the group’s Commercial Division.Achievements:• Managed monthly ‘Business review’ sessions (mainly teleconference) and monthly Yammer Q&A meetings (YamJams);• Launched new ways of working within Business Direct’s operational division;• Aligned channels to division’s strategy to enforce a more stable publication schedule.

British Airways Waterside

Managed the team of five who produced all of BA’s internal communications channels.Achievements:• Managed the content and production of the airline’s monthly magazine Up to Speed;• Provided editorial content to support the launch of five new routes;• Oversaw writing and production of five fortnightly or monthly local publications including Cabin Crew News, Flight Ops News (for pilots), and Heathrow News;• Wrote and managed news content on the BA intranet and staff magazines;• Wrote, produced and presented a weekly news summary email and video;• Led the work to streamline and digitise the airline’s publications through a combined use of a dedicated news app and Poppulo.

Heathrow Airport

Employee Communications Business Partner November 2013 – November 2015Worked with leadership teams to devise, implement and coordinate the internal communications strategies for the airport’s Campus Security, Airside Operations, and Terminal Security functions. Achievements:• Edited and managed the production of bi-monthly staff newspaper Heathrow Life - winner of both the Institute of Internal Communications’ and the European Federation of Internal Communications Associations’ 2014 Newspaper of the Year;• Developed and introduced an app for frontline operational colleagues in Campus Security, Airside Operations, and Customer Relations;• Managed all internal and stakeholder engagement for the closure of Terminal 1 and devised and produced its closing ceremony for over 300 guests and staff;• Ran internal communications and staff engagement for the implementation of the Airport’s new Airport Operations Centre (APOC);

Worked with leadership teams to manage internal communications and engagement for NATS’ Prestwick Control Centre, Engineering and Services functions, and all Airport Control Towers.Achievements:• Ran all engagement activities for London 2012 Olympic and Paralympic Games airspace changes. Used existing and new channels and face to face sessions to deliver messages;• Provided internal communications consultancy to the rest of the business including major change programmes and introduction of team briefing process;• Wrote and edited newsletters, intranet pages, fact sheets, case studies and blogs;• Coach and mentor for other internal communications employees across the company.

Olympic Stadium

I took the summer off to attend the Olympic Games and then to be a Games Maker volunteer at the Paralympic Games. I worked with the Paralympic News Service as a Flash Quote Reporter, interviewing athletes in the Olympic Stadium after their events and then writing up and placing their instant reactions on the Paralympics News wire.

Supported the Thomson Reuters Markets Division's intranet by providing day-to-day writing and editing service for the site's news channels. This also involved the production of a weekly managers' site and accompanying email summary, and the provision of a dedicated e-zine for the division's technology function.

Managed the small Internal Communications team while its current head was on secondment. During this period we completely rebranded and relaunched the Trust's intranet and staff magazine.

Provided a channels management service to the airport's Head of Internal Communications. This involved writing, editing and production of a fortnightly (and occasionally ad hoc) newsletter, a monthly management update, and the management of the plasma screen internal comms channel. During this period we announced the sale of the airport, and celebrated its 50th anniversary.

Supported the company's intranet and provided a day-to-day writing and editing service for the channel's news feed.

I was the editor of Barclays staff magazine, The Barclays Globe, for the bank's Private Clients division. I identified stories and features, researched and wrote them, and oversaw the design and production fo the magazine. I also managed a small team of writers and assistants.While at Barclays I played a key role in re-designing and relaunching the entire suite of Globe magazines (which resulted in the award of an Institute of Internal Communications Gold Award), as well as developing the content of the bank's intranet.

I was deputy editor of Frontrunner, the monthly staff magazine of Lloyds TSB. I also took on a number of ad-hoc internal comms projects.

Bachelor Of Arts (Ba), Business Management/Creative Writing

Education record