Robillard Frederic Email & Phone Number

United States

Able to clean residential, commercial, and governmental buildings.Can perform cleaning and organizing laundry clothings.Willing & able to clean and maintain a residential home while home owner is away.Can disinfect all switches, countertops, all surfaces, floors with non-harming cleaning chemicals.Willing to travel within the New York City boroughs.Able to bring my own cleaning supplies including a vacuum and mop.Excellent communication and great customer service… Show more Able to clean residential, commercial, and governmental buildings.Can perform cleaning and organizing laundry clothings.Willing & able to clean and maintain a residential home while home owner is away.Can disinfect all switches, countertops, all surfaces, floors with non-harming cleaning chemicals.Willing to travel within the New York City boroughs.Able to bring my own cleaning supplies including a vacuum and mop.Excellent communication and great customer service skills.Great personality and characteristicsAble to clean professionally with safety procedures.Able to lift/carry 75lb+ to move furniture to clean with more accuracy.Able to organize client's belongings to display a clean home.Able to work on a time frame.The client is able to request additional time for cleaning services.Able to clean all rooms.Able to make the client comfortable in their residence while cleaning professionally.Great conversationalist while conducting my cleaning duties supervised or non-supervised.Willing to complete cleaning requests or cleaning to-do lists professionally. Show less

Staten Island, New York, United States

Swept, dusted, mopped, and shined offices and facilitiesLed 2nd shift cleaning departmentMaintained commercial buildingsLeased commercial cleaning equipment to contractorsCleared trashCleaned restroomsConducts quality improvement inspections within assigned areas of responsibilityEnsures quality and satisfaction levels are meeting and/or exceeding expectationsAssures the highest quality of customer satisfactionAssists with Training and DevelopmentProvides… Show more Swept, dusted, mopped, and shined offices and facilitiesLed 2nd shift cleaning departmentMaintained commercial buildingsLeased commercial cleaning equipment to contractorsCleared trashCleaned restroomsConducts quality improvement inspections within assigned areas of responsibilityEnsures quality and satisfaction levels are meeting and/or exceeding expectationsAssures the highest quality of customer satisfactionAssists with Training and DevelopmentProvides guidance in safety, cleaning processes, procedures, and chemical usage to cleaning crew.Counsels crew members in regards to tardiness, absenteeism, work performance etc, using proper documentation procedures.Leads and participates in a team to ensure the successful completion of assigned tasksResponsible for the running and leadership of the shift in the absence of the SupervisorWhen the Supervisor is present, the lead worker may be responsible for directing smaller work groupsAssists the Supervisor and Shift Manager in the direction and supervision of field employeesWhile disciplinary authority is not given to this position, it is expected that the Lead will report performance issues to the SupervisorEstablishes and maintains effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.Complies with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authoritiesResponsibilitiesProvides leadership and direction to team membersProvides open communication between field employees and managementProvides positive coaching to team membersAssists with the training of housekeeping staff and schedules work assignmentsAssists with making daily and weekly work schedulesOversees and performs cleaning operations in assigned buildings. Show less

United States

Brooklyn, Expressed appreciation for patronage, inviting and encouraging customer NY return visits.Independent Sales Business Owner (IBO) Consulted with customers to understand product or service needs and 05/2016 - Current match optimal company selections to meet individual requirements.Educated customers on product and service offerings.A ended specialized product training's to educate associates on industry trends.Completed purchases with cash, credit and debit payment… Show more Brooklyn, Expressed appreciation for patronage, inviting and encouraging customer NY return visits.Independent Sales Business Owner (IBO) Consulted with customers to understand product or service needs and 05/2016 - Current match optimal company selections to meet individual requirements.Educated customers on product and service offerings.A ended specialized product training's to educate associates on industry trends.Completed purchases with cash, credit and debit payment methods.Demonstrated products at customer locations, answering questions and redirecting objections to close deals.Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.Contacted other store locations to locate items to meet customer needs.Described merchandise and explained product operation to customers.Provided customers with unparalleled service and support for both in stock and back-ordered items, including placing special orders and calling other stores to find desired merchandise.Assessed customer needs and found products suited to budget and preferences.Developed and implemented sales strategy in collaboration with sales team.Pleasantly greeted customers, offered assistance and explained details regarding latest promotions.Fostered relationships with customers to expand customer base and enhance loyalty and retention. Show less

New York, United States

Opened, sorted and responded to routine correspondence on behalf of Mr. Litwin to facilitate communication and streamline processes.Scheduled conferences and all associated travel arrangements.Prepared homes for clients prior to arrival.Managed incoming and outgoing correspondence, including mail, email and faxes.Organized work projects around client's house.Checked mail, shopped for groceries and handled bill payments.Managed household budgets and allocated expenditures… Show more Opened, sorted and responded to routine correspondence on behalf of Mr. Litwin to facilitate communication and streamline processes.Scheduled conferences and all associated travel arrangements.Prepared homes for clients prior to arrival.Managed incoming and outgoing correspondence, including mail, email and faxes.Organized work projects around client's house.Checked mail, shopped for groceries and handled bill payments.Managed household budgets and allocated expenditures for groceries, property and home maintenance and bill payments.Traveled with the Mr. Litwin to take notes and dictation at meetings.Screened telephone calls and inquiries and directed them as appropriate.Coordinated and planned special projects at clients' homes. Show less

New York, New York, United States

Deliver complete orders to customers.Maintained cleanliness and organization of kitchen stations and storage areas.Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.Verified orders and bagged items for easy transport.Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.Took customers' orders by recording requested menu items, substitutions and add-ons.Kept customer and food… Show more Deliver complete orders to customers.Maintained cleanliness and organization of kitchen stations and storage areas.Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.Verified orders and bagged items for easy transport.Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.Took customers' orders by recording requested menu items, substitutions and add-ons.Kept customer and food preparation areas clean and well-organized formaximum efficiency.Supported chefs in managing food preparation and ensuring pleasingplating and presentation.Stocked, priced, front-faced and rotated merchandise. Show less

Brooklyn, New York, United States

Read work orders or receive oral instructions to determine work assignments and material and equipment needs.Record numbers of units handled and moved, using daily production sheets or work tickets.Move freight, stock, and other materials to and from storage and production areas, loading docks, delivery vehicles, ships, and containers, by hand or using trucks, tractors, and other equipment.Sort cargo before loading and unloading.Assemble product containers and crates, using hand… Show more Read work orders or receive oral instructions to determine work assignments and material and equipment needs.Record numbers of units handled and moved, using daily production sheets or work tickets.Move freight, stock, and other materials to and from storage and production areas, loading docks, delivery vehicles, ships, and containers, by hand or using trucks, tractors, and other equipment.Sort cargo before loading and unloading.Assemble product containers and crates, using hand tools and precut lumber.Load and unload ship cargo, using winches and other hoisting devices.Connect hoses and operate equipment to move liquid materials into and out of storage tanks on vessels.Pack containers and re-pack damaged containers.Carry needed tools and supplies from storage or trucks, and return them after use.Communicated with vendors about deliveries and product issues.Communicated with customers and clients about order statuses.Organized storage areas to maximize efficiency of materials movements and minimize labor required. Show less

New York, New York, United States

Loaded and unloaded vehicles by hand or by use of hand truck or dolly.(Seasonal) Padded, stacked, and secured items in position on truck to prevent12/2011 - 01/2013 damage during shipments.Delivered and stacked merchandise on customer's premises and collectspayment or obtains receipt for goods.Tracked movements with hand-held scanners and daily production sheets to keep records accurate.Communicated with teammates and supervisors about potential hazards and other issues… Show more Loaded and unloaded vehicles by hand or by use of hand truck or dolly.(Seasonal) Padded, stacked, and secured items in position on truck to prevent12/2011 - 01/2013 damage during shipments.Delivered and stacked merchandise on customer's premises and collectspayment or obtains receipt for goods.Tracked movements with hand-held scanners and daily production sheets to keep records accurate.Communicated with teammates and supervisors about potential hazards and other issues to resolve together.Communicated with over 50 customers daily to convey information regarding packages. Show less

New York, United States

Prepared invoices, reports, memos, financial statements and other clerical documents, using word processing, spreadsheet, database, or presentation software.Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution.Opened, sorted, and distributed incoming correspondence, including faxes and email.Filed and retrieved documents, records, and reports.Greeted visitors and determined whether they should be given access to… Show more Prepared invoices, reports, memos, financial statements and other clerical documents, using word processing, spreadsheet, database, or presentation software.Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution.Opened, sorted, and distributed incoming correspondence, including faxes and email.Filed and retrieved documents, records, and reports.Greeted visitors and determined whether they should be given access to specific individuals.Maintained detailed administrative and procedural processes to improve accuracy and efficiency.Answered 70 daily phone calls to direct inquiries, answer customer questions, and schedule appointments. Show less

Bachelor Of Business Administration - Bba, Business Administration And Management, General, 3.8 Gpa

Activities and Societies: Fencing Club

High School Diploma, Curriculum Studies, B+

Activities and Societies: Afternoon Programs