Robin Doherty Email & Phone Number

Houston, Tx

Skillfully manage eight testing sites in Texas and approximately 40 in Georgia in addition to completing special projects within South Carolina and Michigan while working diligently to add six more sites in Texas during the next month. Initially joined the organization as a medical assistant working with individuals at various sites to carry out actual testing processes before becoming a site lead, and then being directly hired by LTS to the current position. Works closely with operations personnel and influence key-stakeholders to assure employee and public safety is highly visible and is managed proactively day-to-day.Observes standards for safe working conditions as outlined in the Occupational Health and Safety Act as well as rules and regulations outlined in the employee handbook to protect employees against harm and maintain safe working conditions.Implements Health and Safety programs policies and standards used by employees, supervisors, and managers in accordance with legislative and corporate guidelines.Participates in department action plan to achieve strategic goals and continuous improvement objectives in alignment with the Company’s Vision and Guiding Principles. Actively and willingly participates by providing valuable input, ideas, and suggestionsHas a good working relationship with leadership/staff and a good working knowledge of the responsibility/accountability expectations and is able to engage leader and committee members for their commitment to follow-up quickly and efficiently to ensure compliance.Experience with risk assessments, data interpretation and report evaluation.Strong communication, interpersonal, and organization skills.Proven work experience as a Training Manager. Track record in designing and executing successful training programs. Draw an overall or individualized training and development plan that addresses needs and expectations. Developing and delivering training solutions that meet business needs.

Galveston, Tx

Engaged in site coordination and leadership at the urgent care facility serving an average of 50 patients daily. Initially joined the facility as a medical assistant before receiving a promotion to site coordinator.Supervised a team of six personnel, ensuring proper training and optimal performance.Managed diverse staffing requirements, including NPs, MAs, and front office assistants to multiple sites, ensuring optimal scheduling to meet needs.Engaged in daily financial reconciliation of all accounts, and submitted daily/weekly and monthly A/R reports.Maintained medical and non-medical supply and equipment inventories in addition to accounting reports.Performed minor procedures, surgical and non-surgical, to assist and serve as a liaison between physicians and patients. Administered injections, medications, venipuncture blood draws, and rapid testing as directed by a physician.Verified medical insurance and collected all required copays, co-insurances, and deductibles.Collected all patient demographics, medical histories, and insurance data according to appropriate guidelines.Greeted patients and visitors to the clinic in a professional and courteous manner, and resolved concerns.

Webster, Tx

Successfully managed office operations for the general practice and pain clinic with two physicians onsite and one regional director.Fulfilled all human resource requirements for hiring, training, performance evaluations, and workplace services.Supervised four team members at the practice serving an average of 50 patients each day.Collaborated with clinical staff on programs to improve patient outcomes.Ensured staff completed all OSHA and HIPAA training requirements.Managed multiple reports, including inventory and supplies, financial reconciliation for A/R, and patient referrals and satisfaction.Assisted in all administrative and clinical positions as necessary.