Robin Ackerman Email & Phone Number

New Castle, De, Us

Conshohocken, Pennsylvania, United States

Garnet Valley, Pennsylvania, United States

Delaware, United States

www.nmlsconsumeraccess.org

New Castle County, Delaware, United States

Chicago, Illinois, United States

Mortgage industry professional with loan banker assistant experience with comprehensive knowledge of Conventional, FHA, VA, USDA and Jumbo loans. Perform reviewing and disclosing of files using Encompass software and working directly with loan bankers. Duties also include re-disclosing of files, ordering and tracking all appraisal orders using Mercury software, ordering transcripts, verifications of employment, and title. Coordinating with corporate headquarters in Illinois and home office in Maryland while working remotely.

Wilmington, Delaware

Mortgage industry professional with loan processing/LOA experience with comprehensive knowledge of Conventional, FHA, VA, DSHA, USDA, PHFA and Jumbo loans. Perform processing of files using Encompass software and working directly with loan officers, realtors and borrowers, ordering appraisals, transcripts, verifications of employment and title. Coordinating with corporate office, home office as well as assisting branches in New Jersey, Florida, Pennsylvania and Ohio.

Fort Washington, Pennsylvania

Mortgage Industry Professional with foreclosure experience. Completing foreclosure document review and execution of various legal documents for court proceedings pertaining to servicing mortgage loans, such as affidavits, satisfactions of mortgage and complaints.Perform a complete review and confirm the accuracy of all mortgage documents drafted by outside counsel including the note, mortgage, assignment of mortgage, deed, title search, notice of intent to foreclose and loan modifications.Ensuring to meet and or exceed individual department standards in a fast-paced environment with a high degree of detailed analysis and maintaining established standards of quality for documents with both financial and legal terminology used in legal proceedings.

Maple Glen, Pennsylvania

Mortgage professional with loan-opening and processing experience and comprehensive knowledge of conventional, FHA, VA, PHFA, USDA and JUMBO loans.Perform processing of files and working directly with loan officers, ordering appraisals, credit reports and title and also performing all re-disclosures on all files using Encompass software.Ensuring that all files were complete and stacked and ordered all tax transcripts, LDP and GSA reports as well as completing VOE’s on all files prior to giving file to Underwriting.

Chesterbrook, Pennsylvania

Mortgage Industry professional with loan-processing experience and comprehensive knowledge ofconventional loans. Perform processing of mortgage loan files requiring the verifications of loan documents including income calculation while maintaining strict compliance with RESPA, Section 32, and HMDA. Ensured all files were complete prior to underwriting for easy closing process and completing allchallenging loan applications.

Claymont, Delaware

Daily routine comprised of vigorous telecommunication with present and potential customers in regards to small personal loans.Communicated with customers by telephone to solve minor differences in their accounts.Constant multitasking with telephone and computer, giving response to questions and concerns for possible customers while documenting and coordinating payment and billing information.Reactivation SpecialistPromoted to reactivation department, where job duties include review and approval of customers who have received previous loans.Voted employee of the month by the department.Loan UnderwriterPromoted to loans department, where job duties include the review and approval of loan applications for first time customers applying with the company.Quality Assurance SpecialistPromoted to quality assurance specialist, where job duties include complete review and final approval of loan applications and recording and reviewing phones calls to ensure the highest quality of customer service.