Robin Ward Email & Phone Number

Atlanta, GA

Atlanta Metropolitan Area

Developing strategic business plans to assist revenue generation for the social enterprise. Building sales channels, establishing processes, identifying needs and assisting with budgeting. Managing multiple products and projects and raising awareness about nutrition and our organizations mission.

Atlanta, GA

Strategic business development and project management leader tying operations together from production to customer experience.

181 Armour Dr. NE

The Catering Manager is responsible for building awareness, driving sales, and implementing professional catering services provided by Good Measure Meals (GMM) and Open Hand. Continuously develop a strategic business plan to assist in the launch of an additional revenue generating arm of the social enterprise. The position will really entail building the.

Atlanta

• Recruit, train and manage 25+ employees to create and deliver exceptional dining experience to restaurant patrons.
• Create operating plan for restaurant which includes forecasting and controlling labor, food, and beverage costs.
• Relentlessly drive operational improvements, including structural changes, enhanced restaurant layout, and consistent pricing across systems.
• Report all results to corporate and make recommendations for improvements in marketing and operations.
• Strictly maintain health code food safety regulations and educate others on policy and procedures.
• Transformed approach to event management and recruited and trained event planner. Changes resulted in 8% increase in profits vs. year ago.

143 Wonderland Tr. Blowing Rock, NC 28605

Served as hospitality director and introduced the foundation of customer advocacy.Launched and facilitated management process and procedures for vision, philosophy, employee empowerment, and operating principles.Manage, hire, terminate, train and coach all front of the house, bar, and management staff.Maintain inventory including spreadsheets and price.

5629 Creedmoor Rd. Raleigh NC 27612

Designed marketing strategy utilizing social and print media, promotional items, and website content.Directed the business in its commitment to food and beverage quality and cultural education.Performed bookkeeping tasks and managed a 40 person payroll. Planned large-scale events for more than 3,000 attendees.Steered organization in its mission and.

Blowing Rock, NC

Served as hospitality director and introduced the philosophy of customer advocacy.Managed, hired and trained all front of the house and bar staff.Maintained inventory including spreadsheets and price comparisons.Selected food and beverage items that fit with an upscale, yet comfortable atmosphere.Handled general expenses and deposits.Maintained sales and.

Held several positions moving from dishwasher, to line cook, to kitchen manager and server. Trained and managed kitchen staff on food safety, preparation and presentation.Managed wait staff and made restaurant decisions in the absence of a front of house manager.Made deposits and handled money; ultimately responsible for securing the property at.

Bachelor’S Degree, Interdisciplinary Studies; Human Interaction

Activities and Societies: Diversity Educators- Founding Member, Urban Legacy- Founder/Head, Community Guide, Raise Your Voice!- Organizer.

Bachelor Of Arts (B.A.), Multi/Interdisciplinary Studies