Robin Bartos Email & Phone Number

Canada

Charlotte, North Carolina

Working with Facility Business Office staff in NC & SC to ensure Policies, Process and Procedures being follow.

Houston, Texas Area

•Provide financial software training for over 200 facilities, district & division personal across the United States. CONTRIBUTIONS: • Delivers financial software training to the business office as well as some training for sales and marketing team • Provided training through in person, One on One, Web, and Videos utilizing Go To Meeting and Go To Webinar, Movavi, Powtoon. • Develops and updates training materials as needed to ensure training is complete and accurate• Other Financial Software Development and Training which includes but not limited to, PointClickCare, Dorado Verification, RFMS, EDI Tracker, SSI Billing System, ESolutions Claims Management, Omniview and Rehab Optima• Additional training on Microsoft Office Products and IBM Notes• Participates with project team as needed on support calls• Performs other duties as assigned

Rye Brook, Ny

CONTRIBUTIONS: • Working with National Project Management team to customize our instance of hc1.com CRM and Salesforce CRM.• Development of LMS, Learning Management System and WebEx for Training in all Disciplines.• Primary trainer for clinical software for our pathology clients on LabIS software and CRM software for HC1 and Salesforce• Develop and updates training materials as needed to ensure training is complete and accurat

Ft. Smith, Ak

Serviced hardware and software needs for 34 buildings in North Carolina, Virginia and FloridaCONTRIBUTIONS:• Primary trainer for new EHR software, PointClickCare both Clinical and Financial to all facilities across the country utilizing the LMS and WebEx as well as in facility group training.• Primary trainer for many other software roll outs including but not limited to Pain Management System, People Soft and Data Mining Software.• Project manager for many facility moves and new building openings in North Carolina, Virginia and Florida.

Garfield Heights, Oh

Provide System Administrator/Trainer for ECS clinical software as well as first level support for all disciplines. The main campus serviced Long Term Care, Rehabilitation, Adult Day Care, Alzheimer’s Units, Adult Apartments and Adult Cluster Homes. CONTRIBUTIONS:• Development of ECS (Electronic Charting System) an EMR system.• Development of training documentation and training system for nursing staff.• IT support for entire facility for all hardware, including but not limited to computers, printers, copier, fax, phone system as well as all software issues.• Primary trainer for new EHR software both Clinical and Financial

San Diego, Ca

Served as Quality Assurance Manager for a group of 25 FTE in facilities in the states of California, Oregon, ArizonaCONTRIBUTIONS:• Development of ECS (Electronic Charting System) an EMR system.• QA Department was responsible for timely processing of signed CMNs for clean claim filing. • Primary trainer for new EHR software for Financial• Process improvements with CRM automation from manual paper to electronic, in the 3 years at Lifecare Solutions we were able to take our hold revenue from $2.6 million a month, down to $500,000 a month. Also turn around on signed CMN’s from 30 plus days to 5 days.

Oakwood Village, Oh

Served as Quality Assurance Manager for a group of 6 FTECONTRIBUTIONS:• Development of ECS (Electronic Charting System) an EMR system.• QA Department was responsible for timely processing of signed CMNs for clean claim filing. • Primary trainer for new EHR software for Financial• Process improvements with CRM automation from manual paper to electronic, in the 3 years at Medical Service Co. we were able to take our hold revenue from over $1 million a month, down to $98,000 a month. Also turn around on signed CMN’s from 30 plus days to 3 days.