Robin Boyd Email & Phone Number

United States

Responsible for all mandated notices. Set up new clients in system. Responsible for enrollments, terminations and renewals for COBRA participants. Process payments daily. Maintain COBRA inbox and answer dedicated phone line.

Adrian, MI

Personal Insurance. Make changes to auto, home and umbrella policies, process suspense reports, quality check each policy admendment for accuracy, update mortgage information, invoice premiums, a comprehensive knowledge of many carrier websites, sort and distribute mail for department.

Archbold, OH

Banquet Hall and Inn wait staff. Supervise wait staff for banquet events. Work with Event contact to ensure that meal/event is as they requested and on time. Wait tables, clean-up, co-ordinate meal with Chef.

Blissfield, MI

Answering multiple telephone lines, greeting incoming clients, policy changes and updates, submitting claims, computer work, processing premium payments and filing.

Toledo, OH

Investigated claims for possible over or under payment and/or duplicate payments. Extensive telephone use, written and verbal correspondence with customers, doctors offices and hospitals. Entered claims, coded and processed claims. Also held positions during my years here as aCustomer Service Telephone & Lobby Counselor and Membership Clerk,

Toledo, OH

Created blood charts for units received, checked donor records for past reported problems with donor'sblood (both locally & nationally), entered new files and updated existing files of each days donations.This involved extensive and accurate data entering responsibilities.

Sylvania, OH

Answering telephone, scheduling reservations, typing, cash box and filing.

Toledo, OH

Cash office, adjustments to bills, extensive telephone use, customer service, typing, adding machine, intercom and filing.