Practicing Transformative and Facilitative Mediation for business, family, employment and family. Providing expert care in communication between relationship disagreements, employee-employer debates, business disputes, and family differences. Assists with problem solving and bridging gaps between two opposing parties.

Senior Legal Administrator over a fast pace work environment with nine sections and consistent transition. Responsible for managing the operation to include the budget, personnel, information systems, spatial requirements, and logistics. Navigated the high turnover of over 75 military personnel through the new Army Human Resources System. Supervised foreign national administrative team. Project manager for multiple projects for system upgrades, office space, and organizational restructure.

Maintain operations for over 200 personnel, working mobile contracts, travel, and information management systems across the globe.

Legal Administrator for U.S. Army Claims Service (USARCS) command under the Office of the Judge Advocate General's Corps (OTJAG). Supervised the executive administrative, information management, and operations and records team of nine personnel. Working with stakeholders such as the Defense Finance and Accounting Services (DFAS), OTJAG, Operating Agency 22-responsible for Army fund control, to ensure the Claims Resource Management is following proper protocol and policies of the Army managing a budget over millions of dollars. Preparing hiring actions working with the Civilian Personnel Advisory Center on position descriptions, processing employee awards, recruit and fills, reassignments, and disciplinary actions. Assisting leadership in the restructure of the organization to yield the requirements of the Office of Secretary of the Army. Supervising the Information Management Office section as well as assisting with user function level technical issues.

Provide support to regional leadership on managing nine offices with over 100 employees (attorneys and paralegals). Supervising seven paralegals within the regional office. Performing annual site visits to each office ensuring they are functioning in accordance with OSC directors policies. Preparing annual budget for office resources to the Medical Command. Acting as the Human Resource liaison, developing manpower studies, creating hiring packets for all open positions, and drafting Position Descriptions. Created organizational teleconferences and training conferences for over 200 civilian employees throughout the U.S. Provided Information Management assistance within the regional office and communicating with IT specialist on resolving help desk tickets.

Provide paralegal support for the Soldiers' Medical Evaluation Board Counsel (SMEBC)/Soldiers’ Physical Evaluation Board Counsel (SPEBC) and legal services to soldiers undergoing disability processing and medical evaluation boards (MEB) in Ft. Gordon and Ft. Sam Houston. Act as an intermediary between the SMEBC and all new wounded warriors entering into the MEB process by conducting weekly briefings and contacting the wounded warriors via phone or email if they do not attend the briefings. I have communicated and built a relationship with the Physical Evaluation Board Liaison Officer’s (PEBLO), case managers to our wounded warriors, in order to assist the wounded warriors efficient and effectively. As a SPEBC paralegal, I have acted as liaison with the SPEBC, the servicing PEB, and the U.S. Army Physical Disability Agency. I prepare cases, clients, witness identification, documents, legal research, legal writing, typing contingents for extensions, waivers and witness requests for civilian and Reserve attorneys on temporary assignment. I also provide briefings and other educational materials for assigned attorneys. Assisting the SMEBC, I use my personnel skills to build a rapport with the Soldiers and Family Assistance Center (SFAC) located at Ft. Sam Houston. The SFAC is a one stop shop of 14 different servicing supporting warriors in transition and veterans. My relationship with the SFAC helps me provide our wounded warriors with legal assistance and make referrals for retired soldiers in MEB counsel. I stay current on changes to military physical disability law to include any updates to federal law, the Veterans Administration Schedule for Rating Disabilities (VASRD); DoD Directives, directive-type memoranda, instructions, and regulations; United States Army Physical Disability Agency (USAPDA) Policy Memoranda; Army Regulations; and Army plans, procedures, and operations orders.

My title is CSR however, 20% of my duties is customer service. Landauer is a radon and radiation detection company. We assist homeowners, businesses, hospitals and even the United States Army. My duties include researching new information and findings from the environmental protection agency, and also changes in the real estate market. Administrative tasks include: Creating and schedule work orders, writing, proofing, and sending out memos to our entire team, updating our systems with new information, and scheduling meetings. Clerical tasks include: Organizing and maintaining an entire file system by computer and paper files, sending out letters to customers and clients, and data entry (entering in profiles, orders, and updating information). Customer svc duties include: telecommunications(answering customer calls, and explaining our services), preparing documents for clients, faxing, and copying. I also train new employees.

Sales, Marketing, Customer Service, Advertising and Office Skills

As a paralegal I learned organizational and interpersonal skills. I maintained the office by performing office skills: filing, answering phones, faxing, scheduling, and doing correspondence. I assisted the attorneys by typing legal documents and prepared monthly reports. Used leadership skills in the war against Iraq, by assisting deployed soldiers, with wills and power of attorneys, making sure their families are taken care of. • Developed leadership skills, personal growth, discipline, and responsibility• Demonstrated extreme integrity and good work ethics• Contributed to a successful JAG office that assisted several of our soldiers today