Robin Britton Email & Phone Number

Supports students in identifying their personal and professional goals, and potential barriers Provides goal-oriented coaching and assist students in creating a plan for successConducts one-on-one and group advising sessions targeted at college prep and planning Assist in data collection for departmental assessment and analysisRemains knowledgeable of advising content for all institutional programs from certificate to bachelor levelDevelops and maintain detailed knowledge of referral to resources and opportunitiesConducts outreach and support efforts for student enrollmentCoordinates events to accommodate hundreds of incoming and potential students

Prepared and analyzed reports of EEO investigations, payment status and case status of EEO complaints.Maintained records in SQL server database.Facilitated successful, two-way communication with employees, management, executives and contractors.Researched and prepared search requests for contract investigators using database queries for EEO investigations.Managed contractor records in an Access database according to supply chain management guidelines and regulations.Interpreted federal regulations related to the EEO process and resolve issues through that interpretation.Responded to general inquire questions and complaints in a professional manner.Created standard operating procedures to ensure consistency throughout the area.

•Counseled active duty and veteran students, via telephone, email and face-to-face, on issues such as course selection, progress toward graduation, and career decisions.•Developed and maintained spreadsheets for military student enrollment, forms of payment and degree completion. •Mastered CampusConnect eliminating need to rely on others for assistance. . •Created specific goals and plans to prioritize, organize and accomplish work. •Worked with no supervision in the Education Office on the military installation. •Collaborated with the Military Education Officer to ensure institution's conformance with applicable base standards.•Coordinated teaching assignments and room assignments to ensure optimum use of buildings and equipment.•Utilized extensive knowledge of base access regulations to ensure faculty and staff compliance.•Represented institution at military base, campus events and in meetings with other institution personnel.

•Quickly mastered POISE software becoming an asset much sooner than expected. •Served as the liaison between 7 technology centers and the college.•Analyzed information and evaluated results to choose the best solution and solve problems. •Created, updated and revised forms to adhere with the changes of the college.•Typed correspondence, reports and other written material from rough drafts.•Developed charts and graphs, using computer spreadsheets, to illustrate technical reports of previous, current and potential enrollment.•Created, maintained and secured student files in accordance with the institutions policies and procedures. •Worked closely with various college departments to include admissions, business office & financial aid office.•Shaped and maintained working relationship with potential and returning career technology students.•Worked independently with limited supervision enhancing and simplifying the Cooperative Alliance process.

•Used relevant information and individual judgement to determine whether events or processes comply with laws, regulations or standards. •Analyzed information and evaluating results to choose the best solution and solve problems. •Performed and supervised airfield management activities, including mobile airfield management functions.•Provided information to supervisors, co-workers, and subordinates by telephone, in written form, email or in person.•Used computers and computer systems to program, set up functions, enter data and process information. •Developed constructive and cooperative working relationships with others, and maintaining them over time. •Evaluated information to determine compliance with standards. •Relayed information and messages to and from emergency sites, to all individuals or groups requiring notification.•Entered, recorded, stored and maintained information in written and electronic form. •Trained operations staff. •Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures. •Handled complaints, settle disputes and resolve grievances and conflicts, or otherwise negotiating with others. •Translated or explained what information means and how it can be used.

Master Of Education - Med, Educational Leadership And Administration, General

Graduate Level Certification, Human Resource Management

Bachelor’S Degree, Business Administration

Activities and Societies: Zeta Phi Beta Sorority, Inc.

Associate’S Degree, Aviation/Airway Management And Operations