As a recent Business Management graduate from Pace University, I've transitioned my academic achievements into practical application at B2B Soft. Here, my focus is streamlining the onboarding experience, ensuring business owners are integrate seamlessly with our technology and feel supported from day one. This role utilizes my keen attention to detail and active listening skills, which are pivotal in managing sensitive information and providing thorough assistance to our clients.My other job as a Sales Associate at INDOCHINO honed my ability to drive sales through effective customer engagement and product knowledge, resulting in a notable increase in sales figures. These competencies, alongside a solid foundation in administrative duties and emergency response certification, underpin my dedication to operational excellence and a commitment to fostering positive, productive workplace dynamics.