Robin Day Email & Phone Number

Grand Rapids, Mi, Us

Coopersville, Michigan, United States

As a District Manager I oversaw 12 convenience stores locations within a district, making sure that the store managers and employees were following the company policies and procedures. Audited the stores for cash, lottery and cigarette discrepancies, make sure that the current promotions are in place.Review the environmental book to make sure we are compliant with state/federal guidelines. Review the locations to make sure that they are up to date with company standards, assist the managers with hiring, promoting from within the location.Overall review of the store in stocks to make sure that our customers have the selection and service they deserve.

Wyoming, Michigan, United States

I was the general manager of a convenience store, responsible for fuel, and grocery at my location.I managed a team of 6 employees, overseeing the fuel, grocery, payroll, company standards and policies were in-forced.

Greater Grand Rapids, Michigan Area

Specialty Cigar Lounge that carries premium cigars and accessories and alcoholic drinks, where our customers have the ability to come in, purchase a cigar and a drink, then sit down and enjoy their purchases on site.We have a large lounge with leather seating, two large screen TV's to watch sporting events, tables and chairs to sit at and work on that project, customer order, or class assignment.

Responsible for all aspects of a business with $5 million in sales, and an inventory of $1.6 million and a staff of 50. Effectively planned the work and directed our associates to comply with company directives, policies, and to maximize sales and profitability of each department. In charge of expense control, from daily payroll to all store level controllable expenditures. Analyzed store sales and margin reports to determine appropriate corrective actions, and to capitalize on the areas doing well. Continuously trained associates on providing a positive customer service experience. Opened three stores in Michigan within a 5-year span, all on time and under budget.

Responsible for all aspects of stores day-to-day business development, increasing store sales and directing management staff. Effectively planned the work and directed our associates to comply with company directives, policies, and to maximize sales and profitability of each department. Oversaw merchandising and inventory controls with management staff. Worked on team building and coaching, employee performance and productivity, along with building customer retention.

Grandville

Responsibilities included but not limited to collaborating with the stores leadership on the day-to-day operations. Managing six different departments of the store, of which included; Home Appliances, Kitchen Cabinet designs, Flooring, Bathroom fixtures and accessories, Paint and Home décor.

Responsible for the growth and development of thirteen locations in Michigan, each averaging sales of $1.1 million and an inventory of $400,000 thousand. Maintain the corporate vision, and directed the staff to comply with company directives, policies, and to maximize sales and profitability of each location.Provide oral, written communication to the management staff, holding them accountable for their performance and productivity improvement at each location.

Assisted the customer with information on the different boat lines we sold, processed offers to purchase product, trade in and consignment offers to sell.Facilitated the process of loan applications through the different banks, assisted with obtaining the needed insurance to purchase the product, sold additional accidental, life contract protection products and services contracts to the customer.Assisted the customer with obtaining needed operational supplies to operate their purchase legally on the water and delivered the product to the customer either on land or in water.

Bachelor'S Degree, Business Management, 3.2

Business Management

Certificate Of Food Management, Restaurant/Business Management

General Studies, General Studies