Robin Dorman Email & Phone Number

Newquay, England, United Kingdom

Sutton Coldfield

As an integral member of the Portfolio Management Office (PMO) Team, I supported the business in delivering change initiatives. Via the implementation of a suite of analytical approaches, I engaged in the deployment of efficiencies across the business, via agile, continuous improvement and waterfall methodology.

Worcester, England, United Kingdom

Responsible for implementing a new LMS to transform the company practices into a cost-effective solution, leading to efficient processes and enhanced user experience within the digital department of a £10m medium-sized organization in the education and training industry.• Investigated the business problem and identified options for solutions through creation of a business case.• Gathered detailed requirements to understand the needs, wants and goals of stakeholders.• Facilitated… Show more Responsible for implementing a new LMS to transform the company practices into a cost-effective solution, leading to efficient processes and enhanced user experience within the digital department of a £10m medium-sized organization in the education and training industry.• Investigated the business problem and identified options for solutions through creation of a business case.• Gathered detailed requirements to understand the needs, wants and goals of stakeholders.• Facilitated stakeholders to elaborate on their functional and non-functional requirements through effective questioning and clarified desired features to develop an LMS tailored to the business objectives and user needs.• Conducted gap analysis using complex use case diagrams to determine the AS-IS and TO-BE system requirements.• Created wireframes using Balsamiq cloud to help articulate solutions to business and technical teams, which helped to mitigate the risk of time loss in requirements understanding.• Liaised with technical team to ensure thorough testing of software at each stage of development.• Created user stories to explicitly outline project flow.• Produced a comprehensive End of Project report, detailing all aspects of theassignment, including functionality testing and performance against objectives, outcome, schedule and budget. Show less

Birmingham, United Kingdom

Responsible for comprehensive Agile GAP analysis and direction, growth and implementation of all broadcast activity, including TV, Sponsorship, VOD and AdSmart.• Negotiation of high-level Broadcast contracts with senior parties across all platforms.• Design, delivery and implementation of bespoke monitoring system, enabling accurate and sustained analysis of all live campaigns, profiles of each media owner and their contribution to a campaign’s effectiveness.

Worcester, United Kingdom

Extensive implementation of TV airtime across all national broadcast platforms, including ITV, Channel 4, Channel 5, Sky and all multi-channel. Comprehensive experience of client strategy analysis and new business incentives.• Managing a team, it was my remit to sustain and develop clients across all facets of TV and new media platforms.• Conducted GAP analysis techniques to assess required changes necessary to achieve agency goals, including airtime monitoring and new business… Show more Extensive implementation of TV airtime across all national broadcast platforms, including ITV, Channel 4, Channel 5, Sky and all multi-channel. Comprehensive experience of client strategy analysis and new business incentives.• Managing a team, it was my remit to sustain and develop clients across all facets of TV and new media platforms.• Conducted GAP analysis techniques to assess required changes necessary to achieve agency goals, including airtime monitoring and new business incentives. Show less

Stratford-Upon-Avon

Successfully developed and migrated the business to a new airtime management system.Created customer journey maps for existing and new system. Comparison showed considerable time saving in task completion and meeting deadlines.Responsible for analysis and implementation of broadcast systems/activity across a wide portfolio of clients at a senior level.• Instrumental in building one of the largest national TV buying points (targeted, controlled and managed a substantial level of… Show more Successfully developed and migrated the business to a new airtime management system.Created customer journey maps for existing and new system. Comparison showed considerable time saving in task completion and meeting deadlines.Responsible for analysis and implementation of broadcast systems/activity across a wide portfolio of clients at a senior level.• Instrumental in building one of the largest national TV buying points (targeted, controlled and managed a substantial level of business). Show less