Robin Hicks Email & Phone Number

Mclean, Va, Us

Herndon, Virginia, Us

Fairfax, Va, Us

• Manage day-to-day relationship and communication with the Contracting Officer’s Representative (COR).• Create weekly and monthly project status reports to accomplishments, milestones and risks and staffing status.• Lead and mentor 15-member project team, including business analysts, developers, testers, database administrators and technical writers.• Employ hybrid Waterfall\ Agile Scrum methodology to deliver software releases and mandated enterprise upgrades.• Proactively engage in project risk mitigation by identifying and escalating project risks and issues to ensure timely resolution. • Track project deliverables and monitor quality control measures.• Develop and manage project schedules to execute successful completion of 6 development releases per year and 3 mandatory enterprise upgrades.• Develop and maintain management plans including communication, risk management, quality assurance and other contract deliverables.• Identify new procedures and update existing plans and procedures as needed ensuring consistent team performance.• Interview, hire new staff; communicate and evaluate team performance and guide staff to ensure project success. Develop and implement performance improvement plans for staff as needed.

Falls Church, Va, Us

• Performed all management activity for Joint Program Committe-1 (JPC1) Budget Analysts and Project Officers supporting the Telemedicine & Advanced Technology Research Center (TATRC) at the U.S. Army Medical Research and Materiel Command.• Regularly communicated with the JPC-1 client and COR to ensure that contract deliverables and staff performance are meeting or exceeding expectation and execute corrective action as needed.• Generated EVM and Monthly Progress Reports for submission and review with the Contracting Officer Representative.• Managed JPC-1 Medical Simulation and Training portfolio and strategic roadmap to plan and recommend technology research. • Maintained historical artifacts including records of transactions, proposals, and other relevant data required for efficient management of the portfolio. • Collaborated with stakeholders to define Program Objective Memorandum (POM) and Budget Estimate Submission (BES), considering I.T. research program 15-year strategic plan, existing project lifecycle phases, functional gap analysis, and risk assessments.• Supported recommendations for research funding for medical research and transition to advanced developer, assist in the governance of project management and research execution funded by JPC-1.• Reported program status in OMB 300 Exhibit, DoD Annual Performance Plan (APP), and other required briefings to monitor the Planning, Programming, Budgeting & Execution (PPBE) of Research Development Test & Evaluation funds.

Falls Church, Va, Us

• Successfully executed the Agile Scrum methodology to deliver new functionalities for users of the Electronic Surveillance System for the Early Notification of Community-based Epidemics (ESSENCE) a $10M Web-based Department of Defense (DoD) Defense Health Agency (DHA) project. • Provided training to team members for Agile best practices and transitioned waterfall methodology practices to Agile methods per the Defense Health Services System Program Executive Officer (DHSS PEO) initiative. • Collaborated with Security Engineers and Information Assurance subject matter experts to ensure the ongoing positive security posture of ESSENCE.• As Deputy Team Lead, managed a staff of forty-nine (49) employees supporting the DHSS PEO, including Project Managers, Communication Specialists, Quality Assurance and Administrative support members. Interviewed, hired and conducted yearly performance appraisals for all staff. Complied monthly reports and burn rate tracker for submission to the COR per contract requirements. Developed and maintained working relationship with the clients and the COR to ensure contract deliverables and staff performance are met or exceeded standards. Engaged with DHSS senior leadership to present contract status, resource allocation, risks/issues and technical challenges. Developed and presented key briefing materials for milestone meetings, including kick-off meetings, Integrated Baseline Reviews (IBRs), and Internal Program Reviews (IPRs).• Provided program management support to the DHSS PEO Application Support COR in the management and execution of a $95M IT acquisition awarded to conduct development and sustainment for the DHSS PEO premier military healthcare support systems. Evaluated vendor cost and monthly progress reports, and invoices to ensure vendor is performing within cost and schedule constraints.

Falls Church, Va, Us

• Provided oversight and orchestrated the day-to-day management of awarded delivery orders involving teams of consultants, functional experts and analysts.• Organized, directed and coordinated the planning and production of all activities associated with assigned delivery order projects to include assessment of staff and expenditures of Other Direct Costs (ODCs) associated with the projects.• Planned the design, development and testing activities for the Healthcare Artifact and Image Management Solution (HAIMS) application through the DoD acquisition process and major development milestones. HAIMS, a $75M acquisition is a Wounded Warrior strategic project that provides a single enterprise wide data sharing capability for all types of artifacts and images generated during the health care delivery process between the Departments of Defense and Veterans Affairs.• Led Phase 1 of the development effort through successful Independent Verification and Validation (IV&V). • Served as a liaison between DoD Service representatives and vendors to improve communication and coordination to achieve successful execution of HAIMS project activities.• Developed and presented key briefing materials for milestone meetings, including kick-off meetings, IBRs, and IPRs to senior leadership. • Performed risk assessments and developed mitigation strategies to ensure project objectives and development efforts were achieved.• Assessed project objectives and deliverables; developed recommendations, formulated alternatives and implemented corrective actions as necessary. • Evaluated cost reports, monthly progress reports, and invoices to ensure project performed within budget and schedule constraints.

San Francisco, California, Us

• Managed project initiation, planning and executing for the Document Management and Records Tracking System (DMARTS), the Federal Emergency Management Agency (FEMA) enterprise solution for document and records management that conforms to the Department of Homeland Security (DHS) operational standards.• Implemented quality assurance, risk and performance management best practices within the Homeland Security Information Network (HSIN) PMO

Rockville, Md, Us

Supported the standardization and maturation of the Office of the Comptroller of the Currency (OCC) Office of Management project management processes and methods. Created configuration management (CM) Plan for entire organization. Utilized the Project Management Body of Knowledge (PMBOK®) as the primary guiding standard in this effort.

West Hartford, Us

• Managed the U.S. Citizenship and Immigration Services (USCIS) $2.5M deployment task, which included all planning, budget development, execution and oversight of project activities. Managed and supervised configuration management, testing and evaluation, quality assurance, documentation, deployment, and help desk support teams. With critical attention to detail, directed data conversion activities including staffing, data migration procedures, conversion schedules, and completion of pre-conversion and final conversion reports. Tracked project activities including software release schedules and staffing, conversion activities, pre-deployment site readiness reviews, deployment and audit schedule, travel schedules and training workshops.• Identified and rectified technical impediments or issues with data conversion activities or deployments and developed independent decisions for significant task assignments that directly affected project execution, process, and direction. Performed monthly earned value analysis for the USCIS Records Management Division to ensure projects within the Division remained within deadline and budget. Compiled earned value measurements in concert with DHS client for submission of the OMB 300.• Developed and implemented a plan to establish DHS field office audit requirements, audit schedules, audit-reporting guidelines and report templates. Evaluated project objectives and deliverables and developed recommendations, formulated alternatives and implemented corrective actions as necessary.• Successfully led USCIS Records Management Division to CMMI Level 4 certification. Tasks included coaching team members, gathering artifacts in support of the CMMI process areas, providing a demonstration of the quantitative project management tool and participating in assessment interviews.• Participated in capture management activities to include analysis and content development.

West Hartford, Us

• Provided systems integration support for commercial off-the-shelf (COTS) document management and workflow solution to the legacy U.S. Immigration and Naturalization Service (INS). These duties included business analysis, requirements gathering, and becoming a Subject Matter Expert on application components. Proposed, tracked, and implemented software modifications to promote seamless integration of multiple COTS components.• Employed effective problem solving strategies to develop independent decisions for significant task assignments that directly affected project execution, process, and direction. Timely communicated potential risks/issues, technical concerns project status to the client.• Produced and baselined deliverables in support of the U.S. Immigration and Customs Enforcement (ICE) Software Development Life Cycle (SDLC) and Software Engineering Institute-Capability Maturity Model Integration (SEI-CMMI) requirements. Included Functional Requirement Document (FRD), Requirements Traceability Matrix (RTM), System Design Document (SDD), Test Plan, Training Plan, Implementation Plan, and User Manuals.

• Managed the D.C.’s Office of Personnel Y2K efforts; ensuring transition to the year 2000 occurred without interruption of services within the $1.5M budgetary constraint. • Successfully supervised upgrades to hardware and remediation of software, and developed and tested contingency plans. • Monitored all compliance issues from conception to completion. Verbally communicated status, issues, risks, technical challenges to leadership for awareness and action as necessary. Led the analysis, evaluation and design and implementation efforts of a Resume Management System for the District of Columbia. These duties included gathering requirements, business processes analysis and software integration utilizing PC-DOCS, RetrievalWare and an Oracle 8i database.• Designed and implemented Web Vacancy application that allowed users to post position announcements online. • Maintained D.C. Office of Personnel Web site and designed new pages as needed. Maintained D.C. Office of Personnel Web site and designed new pages as needed. Designed and implemented Web Vacancy application that allowed users to post position announcements online.

Education record

Education record

Education record

Education record

Master'S Certificate In Applied Project Management