Robin Kelly

Robin Kelly Email and Phone Number

SaaS, Dental Practice Management | Global Implementation | Product, Strategy, Leadership @ Henry Schein One
american fork, utah, united states
Robin Kelly's Location
United Kingdom, United Kingdom
Robin Kelly's Contact Details

Robin Kelly work email

Robin Kelly personal email

n/a

Robin Kelly phone numbers

About Robin Kelly

Curious, energetic and love a good challenge! I'm passionate about building great teams, compelling products and service experiences based on customer insights and challenging the status quo.

Robin Kelly's Current Company Details
Henry Schein One

Henry Schein One

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SaaS, Dental Practice Management | Global Implementation | Product, Strategy, Leadership
american fork, utah, united states
Website:
henryscheinone.com
Employees:
454
Robin Kelly Work Experience Details
  • Henry Schein One
    Head Of Implementations, Dentally - International (Henry Schein One)
    Henry Schein One Apr 2023 - Present
    United Kingdom
    I've relocated to the UK in an exciting new role to define, refine and deliver a globally consistent implementation operation (installation, onboarding, training & data conversion). Partnering with GMs, Heads of Operations and our SaaS product teams across our international markets to challenge the status quo, remove customer effort, and optimise our reach / capability.
    View
  • Henry Schein One
    Head Of Product - Dentally Apac
    Henry Schein One Mar 2022 - Apr 2023
    Auckland, New Zealand
    I’ve taken on a new role as the ‘Product Founder’ for Dentally within APAC. Leading the product and development teams to establish Dentally as the market leader in cloud within Australia and New Zealand. By living and breathing the end-to-end customer experience we will gather insights and be customer-led, helping us to invest in new features and capabilities that enable Dentally to win the APAC market, one customer segment at a time.
    View
  • Henry Schein One
    Head Of Product - Exact & Cloud Services
    Henry Schein One Aug 2021 - Mar 2022
    Auckland, New Zealand
    I'm helping to grow and support our product team, so we can deliver practice management systems (client-server based and cloud offerings) and supporting services that delight our APAC and UK customers.
    View
  • Vodafone New Zealand
    Dx - Product Chapter Lead
    Vodafone New Zealand Dec 2020 - Aug 2021
    Auckland, New Zealand
    I had an awesome role as the Product Chapter lead within Vodafone's Digital Accelerator (DX) - where we were designing and building the digital capability for our telco business and looking to new horizons for future products and services.
    View
  • Vodafone New Zealand
    Consumer Proposition Lead
    Vodafone New Zealand Jul 2019 - Dec 2020
    Auckland, New Zealand
    It was a fantastic role! Where I led the end-to-end programme of work to define and build the SuperWifi proposition - carving out a unique CVP for Vodafone broadband and helping us to get ahead of our numbers.
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  • Vodafone
    Acting Fixed Portfolio Manager / Product Owner
    Vodafone Dec 2018 - Jul 2019
    Auckland, New Zealand
    I was given a great opportunity to step-up and temporarily manage Vodafone Consumer's Broadband Portfolio, whilst the business reshaped and took on agile. Initially leading a team of 11 direct reports and then acting Product Owner of the Fixed Buy Squad exposed me to the complexity of managing Vodafone's largest P&L, driving growth and delivering customer value.
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  • Vodafone
    Fixed Manager - Consumer Commercial & Marketing
    Vodafone Oct 2018 - Dec 2018
    New Zealand
    Reporting to the Fixed Portfolio Manager, I was accountable growing Vodafone Consumer's largest P&L through launching compelling customer propositions and driving customer value.
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  • Chorus Nz Limited
    Industry Engagement Manager
    Chorus Nz Limited Jan 2018 - Oct 2018
    Auckland, New Zealand
    The aim is to find new and better ways to get customers connected to fibre – a better customer experience and a better install model to get more people onto fibre faster. I’m accountable for driving industry collaboration to accelerate the move to fibre, helping to deliver Chorus’ Strategy & Business Operations transformation and strategic initiatives. This means defining offers, delivering improvements, driving collaboration and leading cross functional, virtual teams to deliver programme outcomes within planned costs and timeframes.
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  • Chorus Nz Limited
    Manager, Customer Integration
    Chorus Nz Limited Sep 2015 - Jan 2018
    Auckland, New Zealand
    Leading a team of integration managers tasked with collaborating with Retail Service Providers (RSPs) to shape and deliver against joint plans to improve the end-to-end customer experience. This role has helped me become an expert at mapping current states, building a shared vision for the future, identifying pain points, taking an agile and UX design approach to delivering better customer outcomes.
    View
  • Chorus Nz Limited
    Senior Service Delivery Manager
    Chorus Nz Limited Feb 2014 - Aug 2015
    Auckland
    Tasked with relentlessly driving better operational outcomes and developing the service experience for one of Chorus’ largest customers, Vodafone. This role helped develop my ability to communicate, educate and collaborate with senior stakeholders to deliver an improved customer experience and operational performance.
    View
  • Chorus Nz Limited
    Principal Delivery Specialist - Network Operations
    Chorus Nz Limited Nov 2012 - Mar 2014
    Auckland, New Zealand
    Accountable for supporting the management of Chorus’ network restoration team and delivering process improvements to enhance the service our customers rely on. Working with Chorus’ service company partners developed my understanding of the end-to-end supply chain and how collaboration can deliver better customer and commercial outcomes.
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  • Chorus New Zealand Ltd
    External Media Manager
    Chorus New Zealand Ltd Sep 2008 - Nov 2012
    New Zealand
    Accountable for managing Chorus’ communications strategy, delivering compelling and measurable internal and external communications activities. Managing high profile media events and escalations, supporting senior leaders through tailored messaging and being the spokesperson for Chorus’ reputation / brand has helped define my approach to stakeholder engagement.
    View
  • Tower
    Internal & Change Communications Manager
    Tower Aug 2007 - Aug 2008
    View
  • Bp
    Financial Control & Accounting (Fc&A) Communications Manager
    Bp Feb 2005 - Jul 2007
    London, United Kingdom
    View
  • Bp
    Marketing Communications Advisor
    Bp Mar 2003 - Feb 2005
    London, United Kingdom
    View

Robin Kelly Skills

Project Planning Marketing Communications Project Coordination Contract Negotiation Telecommunications Strategy Stakeholder Management Leadership Customer Service Management Corporate Communications Media Relations Internal Communications Business Process Team Leadership Networking Managed Services Service Delivery

Robin Kelly Education Details

Frequently Asked Questions about Robin Kelly

What company does Robin Kelly work for?

Robin Kelly works for Henry Schein One

What is Robin Kelly's role at the current company?

Robin Kelly's current role is SaaS, Dental Practice Management | Global Implementation | Product, Strategy, Leadership.

What is Robin Kelly's email address?

Robin Kelly's email address is ro****@****s.co.nz

What is Robin Kelly's direct phone number?

Robin Kelly's direct phone number is (021) 243*****

What schools did Robin Kelly attend?

Robin Kelly attended Auckland University Of Technology, Long Bay College.

What skills is Robin Kelly known for?

Robin Kelly has skills like Project Planning, Marketing Communications, Project Coordination, Contract Negotiation, Telecommunications, Strategy, Stakeholder Management, Leadership, Customer Service, Management, Corporate Communications, Media Relations.

Who are Robin Kelly's colleagues?

Robin Kelly's colleagues are George Rivera, Philip Hoang, Danika Degiulio, William Johnstone, Janna Rutor, Dylan Travel, Zubair Shah.

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