Robin King

Robin King Email and Phone Number

General Manager @ Atira Hotels
chicago, illinois, united states
Robin King's Location
Greater Chicago Area, United States
Robin King's Contact Details
About Robin King

Motivated, professional manager with over several years of experience in the Hotel Management Industry. I have a strong passion for developing my staff and creating a successful team with a focus on guest satisfaction while creating a welcoming atmosphere. I am currently the General Manager at the Hampton Inn Chicago/Naperville with a history of driving sales and increasing revenue through exceptional customer service, dedication to my company and my colleagues.

Robin King's Current Company Details
Atira Hotels

Atira Hotels

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General Manager
chicago, illinois, united states
Website:
atirahotels.com
Employees:
26
Robin King Work Experience Details
  • Atira Hotels
    General Manager
    Atira Hotels Sep 2022 - Present
    Naperville, Illinois, United States
    Lead, direct, and manage hotel operations including budgeting and forecasting, implementing and complying with all company policies and standards, and overseeing sales and marketing initiatives.Ensure guest and team member satisfaction.Monitor and develop team member performance, particularly the executive team and department heads, including providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward.Recruit, interview, and train team members.Oversee service quality, operational efficiency, guest satisfaction, standards compliance, and service and financial measurements.
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  • Hilton
    General Manager
    Hilton Oct 2016 - Oct 2022
    Naperville, Illinois
    Lead, direct, and manage hotel operations including budgeting and forecasting, implementing and complying with all company policies and standards, and overseeing sales and marketing initiatives.Ensure guest and team member satisfaction.Monitor and develop team member performance, particularly the executive team and department heads, including providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward.Recruit, interview, and train team members.Oversee service quality, operational efficiency, guest satisfaction, standards compliance, and service and financial measurements.Experience in overseeing a property during renovation.
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  • Hilton
    Director Of Sales
    Hilton Feb 2013 - Oct 2016
    Hampton Inn Chicago/Naperville
    Meet and exceed top line revenues by saturating all markets available by initiating new sales, soliciting leads, and making sales proposals and presentations.Respond to inquiries from potential clients seeking sleeping rooms and meeting space.Determine rates and negotiate contracts and maintain client accounts.Develop strategies to meet or exceed established revenue and room night goals.Forecast monthly and on-site revenue management.
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  • Interstate Hotels And Resorts
    Director Of Sales
    Interstate Hotels And Resorts Feb 2008 - Jan 2013
    Hampton Inn Chicago/Naperville
    *Regional top performer in 2011*Meet and exceed top line revenues by saturating all markets available by initiating new sales, soliciting leads, and making sales proposals and presentations.Respond to inquiries from potential clients seeking sleeping rooms and meeting space.Determine rates and negotiate contracts and maintain client accounts.Develop strategies to meet or exceed established revenue and room night goals.Forecast monthly, yearly budgeting, and on-site revenue management.
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  • Interstate Hotels & Resorts
    Assistant General Manager
    Interstate Hotels & Resorts Jul 2007 - Feb 2008
    Hampton Inn Chicago/Naperville
    Oversee daily routine of front desk.Oversee hotel in General Manager's absence.Train new employees, discipline employees, assist with any concerns/issues raised by employees, and act as a general liason between General Manager and employees.Resolve customer requests and issues and research billing discrepancies.
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  • Aimbridge Hospitality
    Guest Service Manager
    Aimbridge Hospitality May 2003 - Jul 2007
    *Voted Manager of the Quarter (4th quarter 2004 and 2nd quarter 2005) and Manager of the Year 2005*Oversee daily routine of front desk.Hire/release employees and discipline staff, train new employees, assist with any concerns/issues raised by employees, and scheduling.Order supplies for department and maintain checkbook while remaining in budget.Act as in-house reservations department, resolve customer requests and issues and research billing discrepancies.Oversee ByRequest Department during absence of department manager and trained replacement manager.Rotating Manager on Duty shifts (oversee all departments in absence of General Manager on weekends) and performed night audit functions during 3 month absence of auditor (balance previous day's finances for all departments and prepare for following day).
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Robin King Skills

Revenue Analysis Hotel Management Hospitality Management Hospitality Industry Hotels Hospitality Yield Management Front Office Property Management Systems

Robin King Education Details

Frequently Asked Questions about Robin King

What company does Robin King work for?

Robin King works for Atira Hotels

What is Robin King's role at the current company?

Robin King's current role is General Manager.

What is Robin King's email address?

Robin King's email address is ro****@****ton.com

What is Robin King's direct phone number?

Robin King's direct phone number is +163050*****

What schools did Robin King attend?

Robin King attended College Of Dupage.

What skills is Robin King known for?

Robin King has skills like Revenue Analysis, Hotel Management, Hospitality Management, Hospitality Industry, Hotels, Hospitality, Yield Management, Front Office, Property Management Systems.

Who are Robin King's colleagues?

Robin King's colleagues are Zachary M., Jose Lagos, Pete Bauchle, Alecia Thorpes, Kelly Conley, Angelie Ras, James Lee.

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