Robin Langdon Email & Phone Number

United States

Manage customer sales tax exemption requests. Validating each sales tax exemption certificates, and applying the exemption to the customer account. Research sales tax regulations in detail, contacting the individual state Office of Taxation, when needed. Provide accurate and timely responses to internal and external customer service questions on sales tax exemptions. Provide state regulations as supporting documentation when an exemption is denied. Issue all sales tax adjustments on short… Show more Manage customer sales tax exemption requests. Validating each sales tax exemption certificates, and applying the exemption to the customer account. Research sales tax regulations in detail, contacting the individual state Office of Taxation, when needed. Provide accurate and timely responses to internal and external customer service questions on sales tax exemptions. Provide state regulations as supporting documentation when an exemption is denied. Issue all sales tax adjustments on short paid invoices. Verify and issue sales tax refunds as requested, ensuring proper exemption has been received and material qualifies, if exemption is limited. Assist credit department with customer account reconciliations, with detail, when needed to help resolve billing issues. Show less

Cdc

Responsible for accurate and timely customer payment applications. Reconcile A/R accounts for billing discrepancies, resolving customer issues. Provide excellent customer service internally and externally.

United States

Team leader for Accounts Receivable. Train and support A/R associates with issues. Apply customer payments with accuracy, noting any issues found and contacting customer to expedite resolution. Reconcile customer accounts with detail. Make account adjustments as needed and approved. Provide excellent customer service to internal and external customers. Record monthly information in Excel for 10 branch's. Help with product inventories as needed.