Robin Liow Email & Phone Number

Singapore

Singapore

⦁ Providing a high level of customer service through on-site technology support in both home and office environments, over a variety of platforms (e.g. PC, Mac, iOS, Android, etc.) for all assigned teams in a fast-paced environment ⦁ Supporting the user community by providing tailored solutions for their technology while on-site in various BCG offices, at client locations and at special events e.g. executive speeches, press conferences, offsite meetings etc.⦁ Responsible for managing the administration and deployment of mobile devices to over 500 users in the local office. Also heavily involved during the transition from the previous telco to current selected partner.⦁ Compile various reports including but not limited to IT dashboard, inventory tracking and management, service assessments, mobile usage, hardware planning plus others⦁ Achieve annual goals and objectives, developed in cooperation with IT Service organization and local management⦁ Preparing and deploying laptops for staff, including all required user profile configuration and data migration as well as maintain configurations of computer systems according to established company requirements and documenting critical and routine technical procedures as well as end user literature

Singapore

⦁ Worked as an onsite technician for Lenovo⦁ In charge of planning the daily work schedule.

Singapore

⦁ Worked as an onsite technician for Lenovo⦁ In charge of planning the daily work schedule