Robin Marcus Email & Phone Number

Brookline, Ma

● Process all client transactions and respond to product and service inquiries● Provide professional service and assistance to clients, both current and prospective, and identify cross-selling and referral opportunities● Maintain knowledge of all Federal, State, and local laws, as well as bank policies and procedures● Perform daily settlement, maintaining fraud control and preventing cash outages● Build client relationships● Handle all other phases of teller operations, as well as operational duties as assigned by the Assistant Manager

Brookline, Ma

● Supervised, trained, and delegated tasks and provided performance reports to upper management● Handled customer service issues and made appropriate recommendations● Assisted with supervising staffing levels and store inventory counts ● Counted, balanced and reconciled daily business transaction totals● Ensured that all closeout paperwork for daily transactions and bank deposits were accurately completed and made daily bank deposits● Processed transactions, checked shipments for accuracy and recorded discrepancies in the POS computer system

New York, Ny

● Supervised, trained, and delegated tasks and provided performance reports to upper management● Handled customer service issues and made appropriate recommendations● Assisted with supervising staffing levels and store inventory counts ● Counted, balanced and reconciled daily business transaction totals● Ensured that all closeout paperwork for daily transactions and bank deposits were accurately completed and made daily bank deposits● Processed transactions, checked shipments for accuracy and recorded discrepancies in the POS computer system

Potomac, Md

● Provided support to the Property Management Department and the Human Resources Manager● Assisted with a large audit by checking and verifying numbers for billing accuracy● Updated COBRA records on past employees and maintained confidential employment files on current staff members● Created a more efficient HVAC billing system for a large tenant● Organized and revised the entire property management filing system ● Gathered and organized contact information for all of the existing tenants in multiple buildings● Created ads for job openings, screened and reviewed resumes, selected candidates for consideration, scheduled interviews