Robin Mccann Email & Phone Number

Madison, Ohio

Hello,My partner, Becky, and I are happy to announce that we have founded B R Concierge, LLC. The company is a complete concierge and consulting service in Northeast Ohio. Please come visit our temporary website at www.brconcierge.com and see a full listing of our services. We are also on Facebook and Twitter. If you follow or like the company you can receive 10% off of your next service. How can we help you?

Established and/or supervised the Administrative Department functions and personnel Ensured compliant processing throughout the life of all bankrupt, deceased and payment stream accounts Upheld outstanding customer service while processing over 750 document requests and 25 refund requests a month to our sellers. Supplied support for over 117 buyers in relation to account level document requests, contractual document requests, refund requests and various account level questions including invoicing and recalling accounts. Provided statistical support to the Acquisition team in reference to real estate ownership on prospective portfolios Reviewed and influenced buyer, seller and vendor contracts Processed all credit report disputes, updates and deletions within two business days Controlled the quality of portfolio importation into internal software programs as well as third party batch account processing Created and managed compliance projects Tracked purchase and sale documentation Established and maintained ADP EZ Labor application companywide

Provided clerical and instructional support in the classroom Assisted teacher in providing direct educational programs that assures the emotional, physical, and intellectual development and safety of each child

Responsible for Human Resources, Systems Administration, Switchboard/Telephone Administration, Administration, and Controller responsibilities. Updated and enforced company policies, handbook, benefit applications and changes Evaluated, hired, trained and terminated administrative and clerical personnel Processed payroll and employee information using Peachtree Accounting Added and maintained computer hardware, software and personnel accounts on a Windows 2000 network Contracting and working alongside with external support agencies Training systems support personnel Updated and programmed an eight line, 30 extension Partner phone system Processed all incoming debtor, attorney and client payments and charges Paid all company payables using Quicken and Peachtree Directly corresponded with clients, attorneys, and debtors pertaining to all financial, reporting or payable questions Maintained a client database of over 2,500 clients Ran end of month, quarter and year reports to clients, credit reporting agencies, personnel and senior management. Created weekly, monthly and yearly meeting handouts, awards and bulletin board postings Coordinated companywide social events, management meetings and monthly staff meetings

Batchelor Of Science, Applied Psychology, 4.0

Associate Of Arts, Basic Studies

Prior to attending Lakeland classes were taken at Ohio University in Elementary Education and Lake Erie College while attending Perry High.