Robin Mwariga Email & Phone Number

Vancouver, British Columbia, Canada

Part of the Chubb Fire & Security Group, a leading provider of fire safety and security solutions for customers worldwide. Chubb has been protecting people and assets for over 200 years. Today, its 14,000 employees in 250 branches in 17 countries work to make the world safer, protect people and provide peace of mind.

Led, mentored, and directed a multi-disciplinary team. Was recognized for operations management expertise, executive leadership vision, ability to get things done, and capacity to develop relationships with key clients and stakeholders♣ Helped identify objectives, strategies and action plans to improve short and long term sales and earnings.♣ Carried out and achieved monthly, quarterly, annual action plans, and yearly business plans; surpassed identified revenue and growth targets. Used consultative skills to identify opportunities, and build relationships.♣ Established goals, motivated staff, provided ongoing incentives to fuel top-tier sales results, elaborated and executed sales programs. Managed operational budgets to ensure optimal results, improved efficiency, developed innovative approaches♣ Achieved and surpassed business results; reviewed and acted upon current metrics performance to ensure goals were met.♣ Developed and nourished customer relationships that supported business retention and growth.► Maximized branch revenues, sales, and customer satisfaction. By supporting staff, developing strategic plans, and articulating the vision for the future, created an environment where all members are inspired to achieve their best.

Delivered leadership, mentorship, and executive vision of strategic account plans, business development strategies, and sales operating plans, as well as the development and facilitation of strategic account plan strategies to deliver substantial market share and profitability growth. Promoted to Area Sales Manager from Residential Sales Manager role in 2012♣ Recruited and trained new, high performing sales representatives to generate leads; appraised the performance of intermediate associates, and mentored them to achieve improved performance.♣ Led sales meetings and technical presentations for staff on sales policies, techniques, pricing, equipment and technology.♣ Consistently achieved 50% and above Gross Closing rate and 5 SGL’s per representative in each consecutive month.♣ Led presentations and negotiations with clients, managed sales cycles, providing the highest level of professionalism. ► Recognized with the Residential Sales Leadership Award for the West Region in FY 2011 and achieved 52.2% Gross Close for every 5.3 representatives.► Recipient of the TOP SHARK Award for all Area Managers in Metro Vancouver, for achieving the best overall results of a Regional Sales Team.

Managed, hired, and trained inside and outside Security System sales force of 24; grew business to more than $2M in annual sales with a consistent 5% increase in the number of accounts each year♣ Generated $2.5M in sales with 1,200+ new accounts in the 1st quarter of 2010.♣ Dramatically increased the small business customer base by revamping the outside sales force relationships.♣ Substantially increased profitability and sales by spearheading a major revision to the product pricing structure.♣ Facilitated management and sales for key clients, reporting, and forecast management in all vertical sector markets.

Facilitated the expansion of sales markets both regionally and nationally, doubling sales within first one year on the job. Developed sales product training courses. Coached, mentored, and directed high performing salesforce of 12♣ Promoted to Resale Manager after one year as a Residential Sales Representative at the request of CEO to maintain personally established high quality customer service and sales revenue in assigned territory.♣ Oversaw strategic account planning, business development, sales forecasting, marketing, pricing, training and hiring for new territory. Facilitated the resolution of sales, installation, and customer issues.♣ Generated $1.2M in annual sales and maintained a performance resale quota rate of 35%.♣ Received the Centurion Club Award for meeting and exceeding 100% to plan for sales from 2007 – 2009.