Robin Pearson Email & Phone Number

Boise, Id, Us

Los Angeles , Us

• Perform, manage, and monitor testing and project progress in an Agile SCRUM (SAFE) environment using JIRA KANBAN boards, Confluence, Google worksheets, Slack communication, Zoom/Google Meet, etc.• Collaboratively create and distribute test plans to QA teams to effectively test the Roku video player application and OS to ensure adequate test coverage• Create and store various forms of documentation such as how-to guides, QA Agile processes, product development workflows, technical design references, product test plans, etc. (e.g., Drive, Docs, Sheets, Slides, Sites), code snippet sites, NotePad+, screen capture applications, etc.• Evaluate analytics capturing, network activity, and playback quality of Live and VOD video streams on MacOS, Windows OS, and Roku devices; utilize Telnet, Charles proxy, screen capture applications, ASUS VPN, Perimeter81, and other browser developer applications• Lead QA teams throughout product development process (e.g., regression/new feature testing, specialized exploratory, risk assessment/analysis, defect reporting, developer log collection, defect management, User Acceptance, production “Go Live” events)Accomplishments:> Successful presentation of the CBS Sports 2024 Super Bowl on Roku devices via live video stream with several new technological features that catered to millions of non-TV viewers> Going live with Big Brother Live feeds, CBS Season premiers, UEFA Sporting matches, Showtime integration, International implementations (e.g., UK, Canada, Brazil, Mexico, Germany, France) and other events that deliver ads resulting in millions of dollars of revenue

Bangalore, Karnataka, In

• Execute and create manual use cases that incorporate exploratory, usability, ad hoc, triage, and regression testing methods• Perform manual testing to ensure the software, firmware, web interface, and hardware meet stated Section 508 and WCAG standards and requirements, as well as, provide an overall positive end user experience• Test functionality and accessibility of device inputs and controls; utilize TestRail, HP ALM, JIRA, Telnet, PuTTy, USBSend, Chrome/Edge WAVE, IE Web Accessibility Tool (WAT), NVDA/JAWS screen readers, tape measure and pull-push force gauges, and other assistive technology devices/tools • Create and save various technical how-to guides, at-a-glance references, 508 accessibility template, and best practice documents; utilize MS Office Suite (e.g., Word, Excel, PowerPoint, Adobe Reader, SharePoint)Accomplishments: > Actively engaged in Office of Accessible Systems & Technology (OAST) Trusted Tester course studies to achieve 508 accessibility certification

Boise, Id, Us

• Coordinate CMS audit activities, review documentation, and examine care delivery records of Medicaid service providers under the Managed Care, Developmental Disabilities, and Aged and Disabled programs; adhere to state and federal (CMS) program integrity standards and regulations • Ensure accurate and timely submission of policy documents (e.g., waivers, state plan amendments, administrative rules), as well as, oversee communications with state and federal (CMS) partners; utilize MS Excel, MS Outlook, and SmartSheet tools to track status and coordinate the internal review/approval process• Create and save various documentation such as meeting minutes, training material, technical how-to guides, at-a-glance references, process manuals, and best practice documents for internal and external clients; utilize MS Office Suite (e.g., Word, Visio, Excel, PowerPoint), Paint, Snipping Tool, SharePoint, Adobe 2017, Dragon Naturally Speaking, etc.• Coordinate and facilitate venue, hotel reservations, computer/audio-visual equipment set-up, agenda development, presenter scheduling, and record keeping for Medicaid Policy stakeholder, health care provider, and advisory committee quarterly meetings and other on-demand engagements (e.g., public hearings, strategy sessions)• Assist with transferring Medicaid policy documents from older IDHW public facing website to new WCAG 2.0 compliant site; revise, standardize, and edit important documents within folder systems in preparation for website upload Accomplishments:> IDHW Director's Award in December 2019 - for successfully managing and monitoring the Medicaid policy deliverables, as well as the mandated 1115 waiver activities in the absence of key management personnel

Boise, Id, Us

• Provide administrative assistance to the Medicaid Director, Deputy Directors, Bureau Chiefs, and Program Managers.• Create and save various documentation such as meeting minutes, training material, technical how-to guides, at-a-glance references, process manuals, and best practice documents for internal and external clients; utilize MS Office Suite (e.g., Word, Visio, Excel, PowerPoint), Paint, Snipping Tool, SharePoint, Adobe 2017, Dragon Naturally Speaking, etc.• Coordinate and facilitate venue, hotel reservations, computer/audio-visual equipment set-up, agenda development, presenter scheduling, and record keeping for Medicaid Policy stakeholder, health care provider, and advisory committee quarterly meetings and other on-demand engagements (e.g., public hearings, strategy sessions)• Provide customer service to providers, stakeholders, and clients requiring information or support on health care related requests

San Francisco, Ca, Us

• Manage and monitor testing and project progress in an Agile SCRUM/Waterfall environment using JIRA KANBAN boards, MS Excel/Google worksheets, Asana, etc. • Collaboratively create and distribute test plans to business unit management and QA teams to effectively test the video player products (e.g., JavaScript, iOS App, Android App, Flash, HTML) on their sites and ensure adequate test coverage• Create and store various forms of documentation such as how-to guides, QA Agile processes, product development workflows, technical design references, product test plans, etc.; utilize Google Suite (e.g., Drive, Docs, Sheets, Slides, Sites), code snippet sites, NotePad+, screen capture applications, etc.• Evaluate analytics capturing, network activity, closed captions, and playback quality of Live and VOD video streams on MacOS, Windows OS, and Mobile devices; utilize Fiddler, Charles, Firebug, browser developer applications, etc. • Lead QA teams throughout product development process (e.g., regression/new feature testing, specialized exploratory, risk assessment/analysis, defect reporting, developer log collection, defect management, User Acceptance, production “Go Live” events); utilize JIRA, browser developer tools, Slack, Google Suite, etc.Accomplishments:> Successful presentation of the 2013 and 2016 Super Bowls via live video stream on CBS Sports web sites catering to millions of non-TV viewers> Going to production with the “start-up” VTG video player on several CBSi Business Unit websites (CBS.com/Chowhound/CNET/CBS Sports) that play videos on all OS/mobile device/browser combinations that depend on this player to deliver ads resulting in millions of dollars of revenue daily

Waltham, Massachusetts, Us

• Perform manual/automated testing to ensure the software, firmware, hardware, or web-based application meets stated requirements and designs• Perform manual testing on inputs and controls to ensure the software, firmware, and hardware meet stated Section 508 and WCAG standards and requirements and provide an overall positive end user experience; utilize IE Web Accessibility Tool (WAT), JAWS screen readers, tape measure and pull-push force gauges, and other assistive technology devices/tools • Create and manage test plans, SOW/Contracts, SOP, how-to guides, reports, onboarding checklists, and best practices documentation to maintain operations and ensure full-coverage for testing efforts; utilize JIRA, Bugzilla, Quality Center, MS Office Suite, Google Suite, SharePoint, MS Excel Reports (P&L, Forecasting, Invoicing), etc.• Manage a team of 10+ QA test personnel throughout product development process (e.g., regression/new feature testing, specialized exploratory, risk assessment/analysis, defect reporting, developer log collection, defect management, User Acceptance); utilize JIRA, Bugzilla, Quality Center, browser developer tools, etc.• Evaluate product network activity, data integrity, UI data retention, functionality, and end user experience for software and web-based products on MacOS, Windows OS, Mobile devices, and various browsers; utilize Fiddler, Charles, Firebug, browser developer applications, SQL queries, code editors (e.g., XML, HTML, CSS), etc.• Create and manage web portal sites (e.g., Wiki, SharePoint, Google Sites, Quality Center) to store pertinent data and reference documentation for several large companies (e.g., Hewlett Packard, CBS Interactive, Pearson PowerSchool, Lionbridge Technologies)Accomplishments:> Lionbridge Employee of the Quarter - for streamlining the QA/project processes> CSTE Certified Test Engineer with proven competence applying Waterfall and Agile SCRUM product development lifecycle methodologies

Waltham, Massachusetts, Us

• Provide deliverables to the client and direct the test team operations in compliance of contractual agreements• Drive testing process through development and execution of tests• Create and manage test plans and test sets that coordinate with requirement implementation• Develop and compose workflow processes and procedural materials to ensure consistent results• Develop, create, and execute manual and automated test scripts based on requirements• Submit defects to verify product functionality and manage defect reporting database systems• Track/report issues and test execution for software/firmware products under development• Proficiently utilize Mac and Windows OS, Mobile devices, variety of browsers, MS Office Suite (Word, Excel, PowerPoint, etc...), and many other technical applications

http://bcsidaho.com/• Project Management services for clients on a contract basis (i.e. integration, scope, time, cost, quality, personnel, communication, risk, procurement, operations, etc…) .• IT Support (i.e. network systems, computer basics, equipment setup, etc...)• Sales and Inventory support for various products• Manage QA processes for clients on various types of projects and products (i.e. SDLC, requirements analysis, test processes, test execution, defect management, agile/scrum processes, hardware and software development, etc…).• Technical writing and documentation (i.e. test plans, use cases, matrices, procedural steps, instructional “how to..”, reference/training materials, etc…)• Administrative services (i.e. organization, research, report filing, MS Word, MS Excel, MS PowerPoint, MS Project, etc…).• Training, teaching, and tutoring (i.e. MS Office Suite, Math, K - 12 Education, Electronics, Customer Service, Algebra, Trigonometry, etc…).

• Perform maintenance on radiology/imaging equipment and peripherals.• Develop and implement preventative maintenance measures for equipment found in radiology facilities (i.e. x-ray, mammography, digitizing, MRI, CT, etc...)• Provide customer support to clients that operate the equipment.• Create and maintain reports on maintenance performed in accordance with federal guidelines for x-ray equipment.

• Instruct in-depth electronic theory and application to the component and systems level• Create student handouts, classroom exercises, lab experiments, homework practice sheets, and other training materials designed to keep the students engaged and focussed on the information being taught• Teach career success, problem solving methods, customer service techniques, mathematics, and technical troubleshooting procedures as additional required skills for job applicants• Create, modify, and edit lesson plans, course management plans, and student evaluations to improve, track, and measure training effectiveness• Create and present seminars outlining the benefits of education and career selection at local high schools to motivate students to attend college and/or discover their future goals Accomplishments:> ITT Instructor of the Year - for having the highest retention and passing rate of students compared to other ITT instructors nationwide> ITT Employee of the Month (2) - for tutoring students, regardless of their program of study, based on their needs and teaching them how to research for answers

Houston, Texas, Us

• Manage daily activities, training, and operations of 200 plus outsourced/vendor contract employees spanning various shifts for the Hewlett Packard Life-Test department

Boise, Idaho, Us

• Perform maintenance on Unix/Linux (Sun Systems) that ran programs to QA test semiconductors.• Perform maintenance on semiconductor handlers (mechanical and electrical repairs) to prevent damage to the product while running tests.• Adhere to a preventative maintenance schedule designed to keep equipment running at the most effective manner.• Provide technical support to the test technicians in all test areas and buildings when issues are detected

Randolph Afb, Tx, Us

• Tracked and reported sorties/flights for the Gowen Field US Air Guard fleet• Maintained records and tracked preventive maintenance schedules of the fleet and all equipment• Performed all required duties and activities expected of US Air Guard airmen

• Train military personnel on leadership principles and maintenance procedures on a variety of mechanical, electrical, optical, and computerized systems found in US ARMY equipment • Design course management plans, lesson plans, student guides, class exercise handouts, and other audio, video, or tactile training materials in order to deliver organized and effective training to students • Develop and manage advanced level maintenance and safety procedures for electronic systems, computerized test equipment, missile launch systems, video/optical systems, and other military equipment/vehicles• Provide instructor training and certification to all instructor personnel in the Regional Training Site Maintenance company• Attend leadership schools based on rank and supervise personnel as per US ARMY regulations and standards Accomplishments:> US Army Achievement Medal (2 awards) - First one for exceptional project coordination of necessary activities during a large scale field operations deployment exercise and second one for excellent instructional performance and creative course material development> US Army Defense Service Medal - for training soldiers at Redstone Arsenal during Desert Storm > US Army Good Conduct Medal > US Army Honorable Discharge

Associates Of Applied Science, Electrical And Electronics Engineering

Instructor Training Course Certification, Workforce Development And Training

Core Requirements, Electrical And Electronics Engineering

Fundamentals Of Servicing Diagnostic Imaging Systems - Level I Course

M-Iv Analog & Selenia Digital Mammography Radiology System Maintenance Courses