Robin Pious Email & Phone Number

Kochi, Kerala, India

Classic Technologies and Business Solutions (CTeBS), is a software product development company that offers services in digitalizing apparel manufacturing business. CTeBS is the sister concern of Classic Fashions which is the largest apparel manufacturer in the MENA region. The company focuses on digitizing end-to-end manufacturing process thus improving operational efficiency and productivity in apparel manufacturing. Being a company that has global customers, CTeBS possess expertise in the latest technology and create phenomenal product experiences by using AI and other advanced technologies. As a Customer Success Manager, my responsibilities are:• Develop customer success strategies and ensure alignment with business goals.• Ensure client satisfaction by understanding client needs, addressing concerns, and ensuring smooth product adoption.• Lead sales efforts by overseeing the sales strategy, prospecting new clients, and presenting product solutions.• Oversee the end-to-end implementation process, ensuring timely and successful product rollouts across client locations.• Develop success strategies and plans for clients, focusing on how the solutions help their business• Manage a team of implementation specialists, providing guidance and support for successful project delivery.• Work closely with product teams to provide client feedback for product enhancements and new feature development.

Jordan

Classic Fashion Apparel Industry Ltd. Co. was established in the year 2003, in the world´s first Qualifying Industrial Zone in the Hashemite Kingdom of Jordan. In the garment manufacturing sector in Jordan the Company leads the export sector with a 19% share of Jordan´s total garment exports. Classic Fashion supplies garments to world leaders in retail marketing like Under Armour, Wal-Mart, Hanes Brand Inc., Adidas, One Jeanswear Group, etc.As Implementation Manager, my roles is to: • To capture, analyze, and document business requirement through standard use case templates and functional specification documents.• Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.• Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users.• Tracks and fully documents changes for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training. • Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.• Provides technical assistance in training, mentoring, and coaching professional and technical staff.

Cochin Area, India

I-Hits Softwares, a company exclusively focused on application software marketing and ERPImplementation.As Software Architect my role is to:• Communicate with Client to collect their requirements.• To give the best solution and to suggest a method in their problem facing areas. • To lead the project and to take the final technical decision.• To allot and assign works to Team Members• To collect, understand, learn and pass the domain knowledge to the developers which includes requirements, mode of Working, terminology and functional and technical solutions. • To make sure the designed modules will satisfy the client requirement.

Cochin Area, India

• To lead the project and to make sure the right delivery on the right time.• To allot and assign Work to Team Members

Cochin

To develop as per the specified requirement.Preliminary Testing.