Robin Pryor Email and Phone Number
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Robin Pryor personal email
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I have a strong desire to take the knowledge that I have acquired and expand on it by learning new technology and advancing my career.
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System AnalystNeal, Gerber & Eisenberg Llp Oct 2016 - Present -
Sr. Help Desk CoordinatorProvinet Solutions Aug 2014 - PresentTinley Park, Il• Mentor help desk personnel and provides guidance and work leadership• Trains new help desk staff on various technical competencies and procedures• Maintains a highly proficient technical knowledge in various systems, hardware, and software• Troubleshoots and assist users with various systems issues including PC/laptops, printers, software, hardware, and database problems• Assist Help Desk Lead with projects, tasks, and other duties as assigned• Manage projects as needed• Perform advanced remote troubleshooting and problem resolution• Ensure that staff task are followed up on in a timely fashion using work order tracking system• Writing technical documentation • Develops Help Desk training material to assist in the knowledge and retention of Help Desk staff• Maintain excellent customer relations through phone and electronic communication• Able to provide advanced level support for Tier 1 team members -
Help Desk CoordinatorProvinet Solutions Mar 2012 - Aug 2014Tinley Park, Il• Closed an average of 300 work orders a month• Able to multitask while taking phone calls, requiring handling several remote sessions with different users simultaneously • Diagnosed and resolved computer hardware, software and network issues expeditiously• Supported electronic medical record software: Vision/Riskwatch/Carewatch• Installed/Troubleshoot various software for a variety of clients• Migrated users to a new domain and redirected user Local ISP accounts to Exchange accounts• Created Active Directory/ Exchange/ various software accounts• Installed Microsoft Office Standard 2010 and Microsoft Office Professional Plus 2010• Configured mobile phone to access company email using Microsoft Exchange• User password resets• Experience in Microsoft technologies including Active Directory, Exchange, MS Office 2007/2010/2013/365 and remote support tools• Remote troubleshoot Windows 7 & 8, Vista, XP machines and MAC’s
Robin Pryor Skills
Robin Pryor Education Details
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Computer Engineering Technology
Frequently Asked Questions about Robin Pryor
What company does Robin Pryor work for?
Robin Pryor works for Neal, Gerber & Eisenberg Llp
What is Robin Pryor's role at the current company?
Robin Pryor's current role is System Analyst at Neal, Gerber, and Eisenberg.
What is Robin Pryor's email address?
Robin Pryor's email address is rp****@****law.com
What is Robin Pryor's direct phone number?
Robin Pryor's direct phone number is +170834*****
What schools did Robin Pryor attend?
Robin Pryor attended Devry University.
What skills is Robin Pryor known for?
Robin Pryor has skills like Active Directory, Windows 7, Troubleshooting, Microsoft Exchange, Windows Server, Customer Service, Windows Xp, Microsoft Office, Networking, Servers, Computer Hardware, Microsoft 365.
Who are Robin Pryor's colleagues?
Robin Pryor's colleagues are Christopher Barnes, Ashlyn (Aj) Dentz, Laura Mathew, Joseph Santora, Fátima Cáceres, Alex Dominguez, Robert C. Christe.
Not the Robin Pryor you were looking for?
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1sciremc.coop -
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Robin Pryor
Louisville Metropolitan Area2derbyfab.com, mypainsolution.com -
Robin Pryor
Columbus, Oh3reliant-cap.com, yahoo.com, ecotohio.org5 +170833XXXXX
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