Robin Rhodes Email and Phone Number
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Robin Rhodes is a Experienced Clinic Director, Medical Practice Manager, Experienced in Management, Customer Support, Software Implementations and Quality Assurance. at RAPHA CLINIC OF WEST GEORGIA. They possess expertise in software documentation, technical support, healthcare information technology, ehr, windows 7 and 22 more skills.
Rapha Clinic Of West Georgia
View- Employees:
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Clinic DirectorRapha Clinic Of West Georgia Sep 2020 - Present
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Practic ManagerCarroll County Nephrology Feb 2015 - Mar 2019• Recruit, trained and hired staff, providing direct supervision, ongoing staff development and continuing education to 8 employees in 3 locations• Responsible for physician credentialing, license renewals and reappointments for 3 physicians and 1 mid-level• Work closely with physicians to achieve optimal productivity and practice growth• Manage payroll, accounts receivable, accounts payable• Ensured the practice meets current medical laws, regulations and ethics• Responsible for maintaining physician office schedules and on call schedules -
Research & Development Quality Assurance Analyst IiGreenway Medical Technologies Mar 2012 - Jan 2014• Conducted quality assurance verification activities to ensure that PrimePATIENT (Greenway’s Patient Portal) and PrimeSUITE (Greenway’s EHR) met the specified requirements and functioned effectively • Created and executed test specifications from design requirements• Analyzed and reported test results to product and development teams • Worked with Customer Support Department to isolate and resolve client issues• Worked with the PrimePATIENT and Medfusion Implementation team to isolate and resolve issues during implementation• Experience with SalesForce platform for Greenway’s new patient portal and Customer Support• Reported on defect resolution• Created training documentation and user manuals• Performed SQL queries• Highly proficient in Microsoft’s Team Foundation Server and Visual Studio• Participated in daily stand up/Scrum meeting and bi-weekly sprint planning meetings using the Agile Method• Responsible for creating and conducting PrimePATIENT and Medfusion Portal classes at Greenway’s annual conference with 2000+ clients• Worked on the Meaningful Use team, Stage 1 and Stage 2 to make sure PrimePATIENT met the standards set by the government for practices with a patient portal -
Primepatient Support Team LeadGreenway Medical Technologies Feb 2007 - Mar 2012• Worked with new clients after they had been turned over to Support• Provided one on one support to problematic clients• Provided front line software support for 1200+ clients• Recommended configuration changes and system additions to optimize performance• Tested software changes as they related to support issues• Assisted clients with PrimeSUITE A/R claims reconciliation/workflow issues• Assisted clients with PrimeCHART support issues• Primary Application Trainer for Greenway’s PrimePATIENT Portal
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Help Desk AnalystTanner Health System Jul 1995 - Aug 2006• Provided front line software and hardware support for 2300+ users; internal and external at 3 facilities and MSO clinics• Performed and assisted with hardware and software updates• Provided onsite support for all systems (PC’s, laptops, printers)• Performed access changes for MEDITECH and Active Directory• Assisted in MEDITECH dictionary changes for all models• Provided support for EMR and PCS• Implemented and managed Heat; Help Desk software• Analyzed work orders generated by Help Desk to evaluate problem resolution time frame• Administered and maintained Citrix servers and clients• Provided support for communication/nurse call issues• Provided hardware support for HPLJ Printers, multiple types of scanners and wireless laptops• Provided after hours support to include weekends and holidays to ensure 24 hour coverage• Maintained Symantec Antivirus server to ensure that all computers remain virus free
Robin Rhodes Skills
Robin Rhodes Education Details
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Business Administration And Management, General -
Business Administration, Management And Operations
Frequently Asked Questions about Robin Rhodes
What company does Robin Rhodes work for?
Robin Rhodes works for Rapha Clinic Of West Georgia
What is Robin Rhodes's role at the current company?
Robin Rhodes's current role is Experienced Clinic Director, Medical Practice Manager, Experienced in Management, Customer Support, Software Implementations and Quality Assurance..
What is Robin Rhodes's email address?
Robin Rhodes's email address is ro****@****cal.com
What is Robin Rhodes's direct phone number?
Robin Rhodes's direct phone number is +177083*****
What schools did Robin Rhodes attend?
Robin Rhodes attended West Georgia Technical College, Craven Community College.
What skills is Robin Rhodes known for?
Robin Rhodes has skills like Software Documentation, Technical Support, Healthcare Information Technology, Ehr, Windows 7, Windows Xp, Software Implementation, Microsoft Sql Server, Sql, Hipaa, Visio, Windows.
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