Responsible for providing CEO and Board governance, business and operations support to the program areas of Community West. Develop and implement organisational infrastructure, systems and processes for Community West to achieve strategic objectives. Supervise the staff who deliver administration and executive support, communications, human resources, IT, facilities management and OHS.

Human Resources: recruitment, contracts, induction, training, policy and procedures, communications. Supervision of a team of staff responsible for IT, facilities, maintenance, OHS and records management.Key achievements:• Developed and facilitated two-day all staff training session• Reviewed and revised all organisational policies• Introduced new performance appraisal system

• Executive support for CEO & Board• Coordination of Senior Management Team• Policies and procedures• Reports, grants and submissions• Support for the CEO in Human Resource duties: contracts, recruitment, induction, training and supportKey achievements:• Website re-development• Revised Constitution to comply with new legislation governing Incorporated Associations

• Project delivery including design, implementation, research, analysis, consultation, and evaluation• Relationship development, liaison and collaboration with key internal and external stakeholders • Promotion and publicity material including writing regular articles, maintaining and enhancing webpages and coordinating Congress symposiaKey achievements:• Reinvigorated the Private Practitioners Network to over 230 members and achieved formal recognition by RANZCP as a Special Interest Group• Instrumental in progressing the strategic goal of the Trainee Representative Committee to achieve the desired result: removal of mandatory rural training from RANZCP training regulations

• Management and successful delivery of externally funded projects within budget and according to deadline• Synthesis of evidence-based research and stakeholder consultation for policy submissionsKey achievements:• Victorian Bushfire Response Project: coordinated four up-skilling workshops which enhanced the competency of Victorian Psychiatrists in trauma response and created a Referral Directory for General Practitioners containing emergency and trauma response capacity information on Victorian Psychiatrists• Australian Treatment Guides for Consumers and Carers: managed the promotion, distribution and evaluation of 130,000 hardcopy treatment guides for consumers and carers on six different mental illnesses• Researched and co-wrote the report Prevention and Early Intervention of Mental Illness in Infants, Children and Adolescents

• Executive support for CEO and Executive Officers • Research, literature reviews, report writing and preparation of presentations • Liaison and collaboration with external and internal stakeholdersKey achievements:• Contributed to the environmental scan which led to the creation and funding of the Mental Health Professionals Network• Coordinated quarterly General Council (Board of Directors) meetings for 28 Councilors with meeting papers over 500pgs long

Various temporary administration roles within different departments of the CollegeKey achievements:• Enhanced Aboriginal and Torres Strait Islander involvement in the World Psychiatric Congress held in Melbourne 2007 by coordinating a symposium for two Ngangkaris (traditional healers) and supporting the Koori Heritage Trust to have a booth in the Exhibition Hall• Management of Victorian Branch office under Branch Committee direction