Robin Spinks Email & Phone Number

Edinburgh, Scotland, United Kingdom

OutlineMy role was to work with Scottish Water’s (SW) Transformation workstreams to develop strategies and skills interventions to build the skills they need now and in the future. As a senior consultant, I worked alongside the wider Learning, Talent and Resourcing Team to drive forward their skills, leadership and transformation agendas. Key Responsibilities• Take lead on Agile skills within SW and to analyse and develop Skills Strategies to increase business agility and promote an agile mindset within the organisation’s employees• Advise key customers in SW to look at the most effective Skills Strategies, whether that is to buy, borrow, build, retain or release skills• Develop skills interventions using a 70-10-10 learning approach in the areas of: Lean and Agile frameworks; business agility; data analysis and business insightsKey Achievements• Formed an Agile Learning Design Group – a cross-functional team that now advises SW’s Agility Lead on agile skills and learning requirements• Created learning interventions for: Agile frameworks e.g. Scrum, SAFe, Kanban; data analysis and business insights• Liaised with internal and external suppliers in the creation of: accredited Agile training; creation of SW’s ‘Agile Foundations’ i.e. fundamentals of business agility; Lean belt training• Co-created SW’s new learning evaluation methodology for all employees• Initial 8-month contract extended twice by a further 7-months

Edinburgh, United Kingdom

OutlineOperating since 2007 as an independent learning consultant offering Project Management services with a specific focus on digital learning development and digital transformation to global organisations. In addition, offering mentoring and coaching to technology startups around business strategy, leadership and processes development. Key Responsibilities• Working with key stakeholders to define requirements and delivery milestones for new eLearning projects• Collaborating with senior management to develop or implement new products and servicesKey Achievements• Developed a project management methodology (i3D) adopted by several clients above their in-house method• Creator of: Learning Model Canvas (LMC), a visual decision-making tool for learning projects.• Secured additional long-term contracts with clients based on positive results of initial project• Below are some specific long-term clients and my responsibilities and achievements

OutlineSupporting Head of Continuing Professional Development (CPD) to deliver eLearning content to 14,500 members of the College. Spent last ten months on secondment to Docet implementing learning processes I created for the College. Docet offers free digital learning CPD to all UK optometrists and is funded by the four UK Health Departments, and administered by the College.Key Responsibilities• Create agile project environment while College staff are working remotely• Specify, develop and deliver CPD learning content during the COVID-19 pandemic in a timely manner while keeping regular production schedules for the continuing programme February 2022 robinspinks.com 1• Liaise with internal stakeholders and manage external vendorsKey Achievements• Led the ‘Lifelong Learning’ project, a six-month initiative to ensure all College/Docet learning assets were reviewed and updated to comply with the UK governing body’s move to CPD. Project was completed on time and involved cross-functional stakeholders, including the College senior leadership team and Docet’s national executive• Introduced MS Teams Planner boards to increase timely reporting, reduce email traffic, and number of meetings. Now adopted by other College departments• Expanded College project process to include project dashboards, storyboards, QA review, LX style guides, and lessons learned exercises, which has reduced the production time of scripts as well as vendor build time by a quarter• Led Docet rebrand design project and created tech specs for brand implementation on the LMS. Project was completed ahead of schedule• Adopted my i3D project method above in-house method, the third client in a row to do so• Initially a six-month project and has been extended three times.

United Kingdom

OutlineReporting to head of a cross-functional in-house team to deliver Information & Data Management eLearning to 50,000 BP employees and external contractors, courses written by in-house experts with no previous training experience.Key Responsibilities• Create a flexible project environment for experts who had limited time-capacity to work on this project• Work on at least three eLearning projects simultaneously, each with different team members and subject areas• Manage clear communication as all projects were multi-cultural, multi-disciplinary and included remote workers across several regions of the world• Produce project plans, storyboards, wireframes and report frameworks both for team members and executive, as well as, work with external digital learning suppliersKey Achievements• Initially a three-month contract that was extended annually based on performance until project was completed• Adopted my i3D project method above in-house ADDIE method because of its simplicity and flexibility • Increased production from one eLearning course developed in two years, to nine courses developed in three years after my appointment• Reduced department’s total project cost by 75% while improving quality of both production and product as measured by end-users

Oxford, United Kingdom

OutlineIn addition to own clients, I provided consultancy to Skylands' clients in the following areas: Training Needs Analysis; e-Learning; Instructional Design, Learning Management Systems; Project Management.Key Responsibilities• Create Request for Proposals, project plans, schedules and work breakdown structures• Provide project management for clients in the health, mining and public sectorsKey Achievements• Skylands adopted my i3D project method for all client projects

OutlineProject Manager for three e-LfH projects providing high quality e-learning content for the training of the healthcare workforce across the UK.Key Responsibilities• e-Path (Royal College of Pathologists) – target audience of 7,000 pathologists, providing c.1,000 20 minute e-Learning sessions, 2,000 video podcasts (‘Potcasts’) of specimens and a bespoke online ‘Pathopedia’• e-ELCA (End of Life Care, Royal College of Physicians) – target audience of 2.2 million health and social care staff, providing 133 e-Learning sessions• e-HIV-STI (Sexual Health & HIV, Royal College of Physicians) – target audience of 5,000 Genitourinary Medicine trainees and consultants, providing 150 e-Learning sessions• Created key project documentation (e.g. PID, project plan, implementation plan, course curriculum and prioritisation of content development) • Management of third party offshore vendor work, contractors, technical and build teams, suppliers, and Royal Colleges across the projects• Managed each project from initial conception to implementation• Provided high level project reports to stakeholders and executive committees; identified delivery locations; specified training; identified, managed and controlled all risks and issues to projectsKey Achievements• Proposed and created technical specifications for the ‘Pathopedia’ that was later successfully adopted by several other eLfH projects • The ‘Pathopedia’ and ‘Potcasts’ were two of only three new product streams accepted by the eLfH executive in addition to the standard eLearning product• Matrix managed simultaneously three project teams each consisting of: a Lead ID, Implementation Manager, and c.10 IDs who worked with c.12 Subject Matter Experts (NHS Consultants) at any one time• In 14 months the e-ELCA project created 133 20-30 minute eLearning sessions, 12 of which were made available to the general public in England and Wales

OutlineProvided full range of assessment and consulting services to clients: in-depth briefing meetings with Subject Matter Experts; Authoring question sets and eLearning applications.Key Responsibilities • Full account management for four clients: Network Rail, Xerox, CSC, US Federal Government’s PBS • Managed Associates’ workload on client’s projectsKey Achievements • Created the Cognisco Associates Handbook User Guide document

Jan 2003 - May 2005 AM&TC, Director and Multimedia ConsultantSet up AM&TC, offering over a decade of experience and a wide range of skills in face-to-face training, technical and multimedia authoring. Key clients • Online and print documentation - Digital Workshop, MoD • Instructional Design and Style Guide development - Aceville Publications, Deloitte Touche, Harvey Walsh, PWC, Vodafone • Multimedia training - Mara Publishing, MS Society, Nabarro Nathanson, Spring IT Training • Multimedia project management - Balfour Beatty

DW is a software house based in Banbury and is the developer of the award-winning Illuminatus Opus family of multimedia authoring tools. On joining, became creative writer and technical author and wrote four user manuals with accompanying online help and support materials in eight months. In January 2002, became head of the newly created Creative Services department and was responsible for five graphic designers, one multimedia author and a web master. The role was three-fold: (i) oversee the staff and direction of the department; (ii) project manage the work and communicate with clients; (iii) take part in developing the support materials and multimedia publications, including the instructional design, learning styles and content required.

The role was to research and identify skill gaps within the organisation and to design, create and project manage a Computer Based Training (CBT) solution. Undertook the full project lifecycle from initial concept to end solution (using the PRINCE methodology). The CBT packages adopted a variety of learning styles and incorporated a range of media. Previous experience in Library Management was useful when establishing Learning Resource Centres at TVP and for helping to establish a learning culture within TVP.

ISL is a software house based in Oxford, and is the developer of Heritage, a Library Management System. Responsible for developing training programmes, fact sheets, tutorials and online help for Heritage, as well as delivering training both in the UK and abroad. Acted as liaison between the technical and sales sides of the company, translating user needs into system functionality while ensuring software integrity through QA procedures.

Msc, It/Ergonomics

MSc thesis was conducted at the Human Sciences & Advanced Technology (HUSAT) Research Institute in collaboration with the Institute.

Pgcit, Information Technology

Research Assistant for the Economic History Department. Created the first online version of the University of Leicester's Urban History.

Ba (Hons), History

Majored in History, mainly covering social history (e.g. Working Class history, Black American history). Minored in Communication Studies.