Nail Queen is a grooming parlour for both men and women. My team understands my vision and aim to have a customer-oriented environment where the quality of products matches with the quality of customer-service when being offered to each and every guest. Quality products can be bought at a price, however, quality service is priceless.

• Delivering excellent customer experience and manage the needs of our customers (guests and partners) through our communication channels (Phone, email and Live chat platform) • Understand and deliver business strategies and improve customer services through the execution of self-service• Accountable for meeting individual and team goals (KPIs)• A member of CN PreBooking Team, assisting potential customers in their queries and locking in the sales in China market. • Involvement… Show more • Delivering excellent customer experience and manage the needs of our customers (guests and partners) through our communication channels (Phone, email and Live chat platform) • Understand and deliver business strategies and improve customer services through the execution of self-service• Accountable for meeting individual and team goals (KPIs)• A member of CN PreBooking Team, assisting potential customers in their queries and locking in the sales in China market. • Involvement in company's Social Committee Team, organizing events such as monthly company get-together sessions and yearly DnDs. Working with a team of like-minded members to plan and execute each project successfully. • Refresher sessions with new blood in the company to help adapting in our fast pace environment and providing tips to better familiarize themselves into work flow. Show less

● Oversee the operations of the restaurant (JJ Thai Cuisine & Makan Thai) as a whole ● Responsible for food photography● Conceptualization of the company’s menu● Design company's marketing poster● Oversee the hiring and training of staffs● Responsible for all the stock purchasing● Basic AR/AP book keeping● Food Cost Management● Business developing for food supply department

● Frontline financial service provider in a call center environment● Managing credit cards, money line and loan applications and transactions● Handling feedbacks, complains, disputes and bad debts towards Bank● Liaise with various departments on latest marketing campaigns and promotions ● To offer customer services in retaining and maintenance of customer relationship.

Daily Cinema operationsFood preparations in KitchenCashiering dutiesSale of food and beverages including alcholicRisk Management for Cinematic operations

● Built up an online booking system● Oversee the inn’s Marketing as a whole in Singapore and Brunei such as posters for promotion and in house light box display● Conceptualized the online media platform ● Setting up of Facebook page. The page has gathered over several thousands of viewership.● Setting up of Instagram to market campaigns ● Responsible for all online and offline visual graphic design output across web, printing, in-store.● Business Developing for the inn… Show more ● Built up an online booking system● Oversee the inn’s Marketing as a whole in Singapore and Brunei such as posters for promotion and in house light box display● Conceptualized the online media platform ● Setting up of Facebook page. The page has gathered over several thousands of viewership.● Setting up of Instagram to market campaigns ● Responsible for all online and offline visual graphic design output across web, printing, in-store.● Business Developing for the inn driving up significant sales volume for the inn● Responsible for inventory control● Oversee the inn’s operations daily Show less

Food photography for Gyu-Kaku, Reins International.

● Waitering Duties● Maintaining a quality service level● Serving food and beverage in a bustling and fast paced environment● Housekeeping and maintaining a clean and hygienic working environment