Robin Varghese Email & Phone Number

United Arab Emirates

Territory Manager- Retail Operations

United Arab Emirates

Dubai, United Arab Emirates

Dubai, United Arab Emirates

United Arab Emirates

(Responsible for Sharjah & Northern Emirates covering 21 branches & 84 staff) Duties and Responsibilities• Work with Pharmacy team to execute and achieve all assigned financial goals, operational, and customer service metrics and ensuring sales targets are achieved in the assigned pharmacies.• Responsible for staffing and day today operations of all pharmacies within the area. • Monitor and ensure compliance with Company policies and procedures including attendance, proper… Show more (Responsible for Sharjah & Northern Emirates covering 21 branches & 84 staff) Duties and Responsibilities• Work with Pharmacy team to execute and achieve all assigned financial goals, operational, and customer service metrics and ensuring sales targets are achieved in the assigned pharmacies.• Responsible for staffing and day today operations of all pharmacies within the area. • Monitor and ensure compliance with Company policies and procedures including attendance, proper dress and grooming code, proper cash handling etc.• Promote and ensure excellent customer service and follow-up on all customer service issues as required.• Review of weekly sales report to assess the team performance and prepare action plans and work on that for better performance.• Keep up-to-date with the new trends in the market, products, competitor pricing and promotions.• Developing strong relationships, facilitating communication between branches and head office.• To ensure that team is highly motivated and are achieving their incentives every month.• Maintaining B2B relationships collect feedback from them and coordinating with the marketing team. • Demonstrated experience in new pharmacy opening (feasibility study, market survey, pharmacy set up etc). • Successfully opened 8 new pharmacies in Sharjah Area. Show less

Cochin Area, India

Responsible for the management of Kerala region with a sales team of 3 first line managers and 16 Medical Executives. Duties and Responsibilities• Account management of existing and new clients to hit sales targets monthly, quarterly and yearly. • Analyzing sales statistics and determine sales potential.• New business development through market research and conducting field visits to monitor preferences.• Maintaining professional relationship with dealers… Show more Responsible for the management of Kerala region with a sales team of 3 first line managers and 16 Medical Executives. Duties and Responsibilities• Account management of existing and new clients to hit sales targets monthly, quarterly and yearly. • Analyzing sales statistics and determine sales potential.• New business development through market research and conducting field visits to monitor preferences.• Maintaining professional relationship with dealers, associations etc.• Intensive and careful search for candidates which includes their identification, assessment etc.• Staff, train, manage, coach and motivate sales force to achieve business objective.• Submit quotes (and instruct direct reports to submit quotes) to customers and negotiate if necessary to secure the contract.Achievements• Achieved a sales target of 22 lacks from 9 lacks within one year.• 2 Medical Executives in the team promoted as Area sales manager under my guidance & supervision.• Achieved the Zonal award for the RM‘s in 2013.• Organized 4 international conferences in the year 2013 in different part of India. Show less

India

Master Of Business Administration (Mba), Sales & Marketing

Bachelor Of Science (Bsc), Botany/Plant Biology