• Led the design, implementation, and validation of serialization solutions for pharmaceutical products, ensuring compliance with global regulatory standards (e.g., DSCSA, EU FMD).• Collaborated with cross-functional teams, including IT, production, and quality assurance, to develop and execute serialization strategies that enhanced supply chain security and product traceability.• Conducted gap analysis to identify areas of improvement in existing serialization processes and recommended enhancements to meet regulatory and business requirements.• Managed the integration of serialization software with existing enterprise systems, including ERP, MES, and WMS platforms.• Oversaw the deployment and validation of serialization equipment, such as printers, scanners, and vision systems, to ensure accurate and reliable serialization at all production levels.• Provided training and support to staff on serialization processes, tools, and best practices, ensuring a smooth transition and ongoing compliance.• Monitored and analyze serialization data to identify trends, discrepancies, and opportunities for process optimization.Key Achievements:• Successfully led the implementation of a global serialization software (Verify Platform) across multiple MAHs, CMOs and 3PLs ensuring 100% compliance with DSCSA and EU FMD regulations.• Reduced serialization-related production downtime by 20% through process optimization and enhanced equipment validation.• Developed a serialization training program that improved employee competency and reduced serialization errors by 25%.

• Led end-to-end implementation and optimization of SAP SD modules within the S/4HANA environment, including Sales Order Processing, Pricing, Billing, Credit Management, and Logistics Execution.• Collaborated with business stakeholders to gather and analyzed requirements, develop functional specifications, and design SAP SD solutions tailored to business needs.• Oversaw data migration from legacy systems to SAP S/4HANA, ensuring data accuracy and integrity throughout the transition.• Managed system integrations with other SAP modules (FI, MM, PP) and third-party systems to ensure cohesive end-to-end processes.• Developed and executed comprehensive testing strategies, including Unit Testing, Integration Testing, and User Acceptance Testing (UAT), to validate system configurations and functionality.• Provided training and support to end-users, facilitating smooth adoption of SAP S/4HANA SD functionalities and best practices.Key Achievements:• Successfully led a migration project from SAP ECC to S/4HANA, resulting in a 30% increase in system performance and a more efficient sales process.• Optimized the SAP SD pricing and billing processes, reducing manual errors by 25% and improving accuracy.• Implemented custom SAP Fiori applications that enhanced user interaction and productivity by 20%.

• Configured and supported SAP SD modules, focusing on Sales Order Management, Pricing, Billing, and Customer Relationship Management.• Assisted in the design and implementation of SAP SD solutions, including the development of functional specifications and system enhancements.• Conducted system analysis and provided recommendations for process improvements and optimizations.• Facilitated user training sessions and created documentation to support system use and best practices.Key Achievements:• Enhanced sales order processing workflows, reducing order cycle time by 15% and improving customer satisfaction.• Developed automated reports and dashboards, providing real-time insights into sales performance and operational efficiency.• Played a key role in integrating SAP SD with a third-party logistics provider, improving distribution accuracy and reducing lead times by 10%.

• Led sales efforts for SAP infrastructure solutions, including cloud platforms, storage, and system integration.• Developed and executed strategic sales plans to grow market share in SAP infrastructure services.• Identified and nurtured relationships with key decision-makers in client organizations to understand their infrastructure needs.• Worked closely with pre-sales and technical teams to deliver solution demonstrations and customized proposals.• Negotiated contracts and close high-value deals while ensuring customer satisfaction and retention.

• Managed and coordinated all export activities, including preparing necessary documentation such as invoices, packing lists, and certificates of origin.• Ensured compliance with international trade laws and regulations, including customs and export control requirements.• Liaised with freight forwarders, shipping lines, and transport companies to arrange the efficient transportation of goods.• Built and maintained relationships with international clients and ensure customer satisfaction through effective communication and service.• Monitored shipments, track export logistics, and resolve any issues related to delays or discrepancies.• Collaborated with internal teams (sales, finance, and production) to ensure smooth order processing and export management.

• Developed and implemented sales strategies to promote and sell machine tools to a diverse client base, including manufacturers and industrial companies.• Identified and pursued new business opportunities in domestic and international markets.• Built and maintained strong customer relationships by understanding their operational needs and provided tailored solutions.• Conducted product demonstrations and offered technical support to customers during the sales process.• Negotiated contracts and closed deals, ensuring alignment with company goals and customer requirements.• Stayed up-to-date with industry trends, competitor offerings, and advancements in machine tool technologies.

• Developed and implemented comprehensive marketing strategies to promote machine tools products and services.• Conducted market research to understand industry trends, customer preferences, and competitor activities.• Created and managed marketing content such as brochures, product catalogs, case studies, and social media posts tailored to industrial clients.• Coordinated and executed trade shows, product demonstrations, and industry events to showcase machine tool offerings.• Analyzed marketing campaign performance using KPIs and data analytics, adjusted strategies to maximize lead generation and customer engagement.• Collaborated with sales teams to ensure alignment between marketing initiatives and sales objectives, providing support with lead nurturing and conversion.• Managed relationships with external vendors, including advertising agencies and PR firms, to enhance brand presence.