I’m a sales training expert who has helped rent-to-own organizations grow their business and provide an exceptional customer experience for nearly 30 years. In my current role with Benefit Marketing Solutions / Division of AON, I create and lead in-person and digital trainings that empower rent-to-own store leaders and regional management to make the most of their membership club program – covering everything from how to showcase program value to your staff to how to increase customer acceptance rates. I love helping our clients achieve their goals and being a part of helping their businesses grow. The world of rent-to-own is really more of a community than an industry – one that’s close knit and family-oriented (it even brought me and my husband together!) and I’m proud to be a part of it.