Focused on planning and executing a diverse portfolio of events, including NASPO’s Exchange Conference. Ensuring all events are executed on time, within budget, and aligned with organizational goals, managing everything from venue selection to on-site logistics to support the organization’s mission.Facilitates event logistics, including lodging, transportation, audio/visual setups, and event food and beverage, ensuring that each component is flawlessly executed, providing a seamless experience for attendees.Collaborates with the Professional Development team to research and secure keynote speakers and on-stage talent, managing all aspects of speaker engagement, from initial outreach to contract negotiation and on-site coordination.Supports the creation and management of Cvent registration websites, consistently monitoring and updating registration data to ensure a smooth participant lifecycle.Leverages one-on-one appointment technology, particularly through the MeetMax app, to optimize and streamline personalized meeting scheduling. This includes managing the full lifecycle of appointments—from initial setup to post-event analysis—ensuring that each meeting is strategically aligned and efficiently executed to maximize participant engagement and outcomes.Prepares and manages detailed budgets, ensuring all expenses are tracked and reconciled. Work closely with the team to review contractor invoices, resolve discrepancies, and maintain financial integrity throughout the planning and execution.

Initiated a new service model during the pandemic to incorporate Project Management and Operations consulting services into our portfolio. Served two years as an Operations Consultant for Gifford and Gifford Construction, Inc., where I directed the migration of BuilderTrend Project Management software to streamline operations and increase productivity by creating job costing and purchase order systems along with more effective project estimation, which led to more accurate budgeting and increased profitability.Maximized attendee engagement at events by leveraging CVENT mobile event app CrowdCompass with an immediate shift to CVENT Virtual Events in 2020.Exceptional business acumen with success growing strong strategic partnerships and relationships with senior level tourism industry leaders worldwide.Developed a digital marketing program for two large scale international trade shows to maximize attendee engagement and increase brand awareness.Collaborated with our IT/Software Development team to re-design our CRM and Event Management operating systems to streamline our event registration processes.Directed a rebranding in 2017 by overhauling our website design and social media presence resulting in increased attendance at our events.Partnered with our leadership team to make decisions regarding event budgeting and strategies for profitability.Provided support for Event Sales/Marketing and Customer Service teams along with working closely with C-Suite on budgetary needs.

Oversee operations for the organization, Implement policies and procedures, measure outcomes against standards, and improve operational flow. Coordinate internal and external resources, and cultivate relationships with vendors, customers, and international clients.Ensure efficiency by managing IT/ Information systems, and overseeing website design and networking equipment needs.Managed various Human Resources responsibilities including interviewing, hiring, onboarding and payroll support while obtaining the most cost-effective employee benefits packages to provide affordable healthcare options and retirement benefits to employees.Provided Accounts Receivable and Accounts Payable Support to CFO.

Lead Project Management team for several high-level international tourism trade shows with responsibilities ranging from event logistics, venue selection, booth/exhibitor services, attendee travel/lodging, Event F&B, A/V, transportation, RFP’s, contract negotiations and event budget management.Extensive expertise in on site event management services from creating attendee credentials, pre-con meetings, event set up, exhibitor move in/out, and coordination with venue event support staff.