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Robin Denny Email & Phone Number

QA Test Lead at First Citizens Bank
Location: Raleigh, North Carolina, United States 9 work roles 3 schools
1 work email found @firstcitizens.com LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

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Current company
Role
QA Test Lead
Location
Raleigh, North Carolina, United States
Company size

Who is Robin Denny? Overview

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Quick answer

Robin Denny is listed as QA Test Lead at First Citizens Bank, a with 6304 employees, based in Raleigh, North Carolina, United States. AeroLeads shows a work email signal at firstcitizens.com and a matched LinkedIn profile for Robin Denny.

Robin Denny previously worked as User Acceptance Tester at Bb&T and IT Systems QA Analyst at Bb&T Corporation (Financial Services Company). Robin Denny holds Certificate, Oracle 9I Database Management from North Carolina State University.

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Email format at First Citizens Bank

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{first}.{last}@firstcitizens.com
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Profile bio

About Robin Denny

• ASQ certified quality engineer with focus on software testing best practices.• Solution experience including Enterprise Application Integration (EAI), Product Lifecycle Management (PLM), Business Process Management (BPM), and delivery of Custom Web Applications. Industry experience includes Finance, Human Resources, and Customer Relations.• Possess 16 years of experience in QA Testing which includes diversified experience testing Web and Client/Server applications.• Eight years of testing experience in the Banking and Financial industry.• Exposure to industry standard methodologies including: Software Development Lifecycle (SDLC), Quality Assurance Life Cycle (QALC), Agile and Scrum.• Experience in reviewing and analyzing Business Requirement Documents, Functional Requirement Documents, High Level Technical Specification, and developed Test Plans and Test Cases.• Backed by strong credentials including an education in computer science; CSQE certification, ISCQB-CTFL certification, and Six Sigma Yellow Belt; advanced command of various testing suites, water fall and agile methodologies and monitoring tools.• Ambitious and positive attitude with reality based foresight.• Hands-on experience in coordinator and leadership roles driving the creation and execution of QA processes. • Easily adapt from working with or leading a focused team, as well as working individually to meet expected goals

Listed skills include Quality Assurance, Testing, Sharepoint, Software Documentation, and 38 others.

Current workplace

Robin Denny's current company

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First Citizens Bank
First Citizens Bank
QA Test Lead
raleigh, north carolina, united states
Employees
6304
AeroLeads page
9 roles

Robin Denny work experience

A career timeline built from the work history available for this profile.

Qa Test Lead

Current

Raleigh-Durham, North Carolina Area

Serve as the QA Lead on an IT transformation project for a banking client to upgrade three current loan systems to an FIS ALS loan system. Supervise seven-member software QA testing team in testing and implementing quality-assurance and quality-control methodologies to ensure the new loan system complies with client business requirement specifications.• Conduct formal and informal product design reviews throughout the software development lifecycle to provide input on functional requirements, product designs, schedules and potential issues. • Manage the creation of over 6000 test cases for ALS application testing.• Track requirement changes to ensure that business requirement documents and change requests are being updated in compliance with the change management process. • Prepare test estimates, test plans, test strategies, metrics reports and review with project management team.• Provide QA status metrics and update to the project team in weekly project leaders meeting.• Work closely with FIS vendor testing team to identify tasks and manage defect.• Prioritize testing task and assign to QA team members.• Setup and manage QA team SharePoint site and ALM/Quality Center to manage QA documentation and defects.• Create and manage defect workflows and security in ALM/Quality center.• Create and manage system test batch cycles schedule to ensure that the batch cycles were executed to meet the needs of the testing team.• Collaborate with IT and vendor development and test resources to plan the testing effort for seventy seven interface applications across multiple platforms.• Create a risk based test strategy to meet project testing milestones.

Aug 2013 - Present

User Acceptance Tester

Raleigh-Durham, North Carolina Area

• Responsible for lead UAT test support of online Mortgage and e-Lending applications. Tested application for usability, corporate standards and compliance, and user functionality.• Responsible for UAT project planning including: creating testing scenario, test plans, and test scripts • Handled the tasks of explaining UAT scope, criteria and entry/exit strategy to less trained professionals and business partners.• Facilitated reviews of testing documentation for stakeholders and business partners.• Prepared and report testing status to product and business stakeholders• Researched IT requirements and business requirements in UAT areas to insure clarity and completeness of requirements.• Successfully managed resource planning for junior UAT resources by coordinating with business stakeholders • Responsible for reviewing SIT Test Plan to ensure sufficient testing plans • Managed project resource and schedule conflicts across multiple projects• Responsible for developing UAT test process and monitoring SIT execution phases • Responsible for identifying defects and perform root cause analysis by analyzing data quality issues• Responsible for logging and tracking defect in HP ALM and Microsoft TFS.• Served as SME and application administrator for SharePoint team website and HP Policy Tester application.

May 2009 - Aug 2013

It Systems Qa Analyst

Raleigh-Durham, North Carolina Area

• Served as OnLine Channel SME test resource for web applications including: OnLine Banking, Online Account Opening, eLending, and Online Money Movement• Led test support for online applications: Insurance.bbt.com, Mortgage.bbt.com and Retail personal account opening.bbt.com.• Created test estimates and test plans for maintenance and new enhancement releases.• Facilitated test document review meetings• Created test scenarios and test cases in ALM/Test director.• Facilitated project testing schedule for tester utilizing Microsoft Project Server• Managed defects through a formal defect management life cycle using TFS and ALM/Quality Center• Managed multiple projects with overlapping production dates and communicated testing objectives to Implementation Managers• Performed gap analysis of test cases and application features for product integration project• Manually validated Pega PRPC for BRE implementation• Validate PRPC flows (Rule-Obj-Flow)• Accomplished 99.8 % up time for supported online applications.• Contributed in developing master test plan and test case based on the high-leveled and detailed design• Key participant leading role in internal agile transformation and in presenting the company's agile transformation to development and test teams• Identified and coordinated test data and environment configurations needed for testing• Worked closely with a Test Manager to develop and implement testing best practices to support strategic projects• Participated in the development of QA management processes and workflows to support an enterprise testing strategy• Led onshore and offshore testing efforts based on product roadmap and project schedules.• Performed functional decomposition of business requirements to design test cases• Coordinated system functionality testing: developed schedules for test case execution, reviewed and managed problem reports, reviewed and assigned test incidents reports

Mar 2008 - May 2009

Senior Qa Analyst

Peopleclick(Resource Management Software Company)

Raleigh-Durham, North Carolina Area

• Designed and executed system test plans for web-based software applications • Organized and supervised formal reviews of development documentation (requirements and design documents, system test plans) • Managed defect reports

Aug 2007 - Mar 2008

User Acceptance Tester

Bb&T Corporation(Financial Services Company)

Raleigh-Durham, North Carolina Area

• Served as Test Lead to the Online Sales and Marketing Project team for web based banking applications and promotional marketing projects.• Provided testing estimates and participate in project status meetings • Participated in requirement reviews with Business Analyst and provided feedback to Implementation Managers • Facilitated project testing schedule for tester utilizing Microsoft Project Server• Managed defects through a formal defect management life cycle using Quality Center• Managed multiple projects with overlapping production dates and communicated testing objectives to Implementation Managers• Performed gap analysis of test cases and application features for product integration project• Designed and executed strategic test plans.• Generated and executed test scripts. • Reported, prioritized and managed defects related to test area of expertise.• Conducted JAD sessions in order to elicit, elaborate and document functional and non-functional requirements, business rules and system technical constraints.

May 2006 - Aug 2007

Senior Qa Analyst

Checkfree Investment Corporation

Raleigh-Durham, North Carolina Area

• Analyzed project documents (Business Requirements Documents & Systems Requirements Specifications) to identify test requirements for a new financial application• Lead test team on data migration test project to merge data from multiple databases and database platforms• Performed gap analysis of test cases and application features for product integration project• Collaborated with analysts and programmers to understand requirement scope and functionality, then develop and execute effective QA strategies • Incorporated Six Sigma initiative into testing process by participating in SWAT sessions• Managed defects through a formal defect management life cycle • Facilitated software test plan reviews, requirements review, test execution status meetings, and issue review meetings.• Communicated high priority problems and solutions to management and developers’ attention • Encouraged high quality standards and process compliance to team associates.

Jul 2004 - May 2006

Senior Testing Engineer

Contributed diverse QA/testing skill set to multiple projects that included functionality, compatibility, reliability, load/stress, exploratory/ad hoc, security and related testing of a three tier client server application on Windows and Unix platformCreated and executed test plans and test suites in Test DirectorProvided reports based on defect matrixes to determine historical VS new issues, defect duplication rate, re-break rate, defect turn over period, defect rate by feature and defect fix failure rateProvide application support for a proprietary CRM application and application toolsFunctionality and reliability testing of database server communications channel software over mixed PC LANs. Set-up of Ethernet based test network Provide database support for Teradata and Oracle database, including updates, permissions, table (create, delete and alter)Develop specific test strategies; configure test network hardware and software; performed functionality and reliability tests; reviewed QA and software documentation; prepared test summaries and reportsActively tested localization project to convert application to French, German and KanjiCreated libraries of generic and custom procedures (methods, functions and subroutines) to develop and maintained automated testing projects utilizing QA Run

Jun 2002 - Mar 2004

Business Analyst

Analyzed, revised and documented CRM business modelsInterface with marketing analyst at client site to develop and recommend modeling campaignsProvided client training on CRM application and relationship modeling

Feb 2002 - Jun 2002

Testing Engineer

Raleigh-Durham, North Carolina Area

• Contributed diverse QA/testing skill set to multiple projects that included functionality, compatibility, reliability, load/stress, exploratory/ad hoc, security and related testing of a three tier client server application on Windows and Unix platform.• Created and executed test plans and test suites in Test Director• Provided reports based on defect matrixes to determine historical VS new issues, defect duplication rate, re-break rate, defect turn over period, defect rate by feature and defect fix failure rate• Provided database support for Teradata and Oracle database, including updates, permissions, table (create, delete and alter)• Developed specific test strategies; configured test network hardware and software; performed functionality and reliability tests; reviewed QA and software documentation; prepared test summaries and reports• Actively tested localization project to convert application to French, German and Kanji• Created libraries of generic and custom procedures (methods, functions and subroutines) to develop and maintain automated testing projects utilizing QA Run

Nov 1999 - Feb 2002
Team & coworkers

Colleagues at First Citizens Bank

Other employees you can reach at firstcitizens.com. View company contacts for 6304 employees →

3 education records

Robin Denny education

Ait, Information Technology

Ecpi

Information Technology

Wake Technical Community College
FAQ

Frequently asked questions about Robin Denny

Quick answers generated from the profile data available on this page.

What company does Robin Denny work for?

Robin Denny works for First Citizens Bank.

What is Robin Denny's role at First Citizens Bank?

Robin Denny is listed as QA Test Lead at First Citizens Bank.

What is Robin Denny's email address?

AeroLeads has found 1 work email signal at @firstcitizens.com for Robin Denny at First Citizens Bank.

Where is Robin Denny based?

Robin Denny is based in Raleigh, North Carolina, United States while working with First Citizens Bank.

What companies has Robin Denny worked for?

Robin Denny has worked for First Citizens Bank, Bb&T, Bb&T Corporation (Financial Services Company), Peopleclick(Resource Management Software Company), and Bb&T Corporation(Financial Services Company).

Who are Robin Denny's colleagues at First Citizens Bank?

Robin Denny's colleagues at First Citizens Bank include Crystal Ulbricht, Chuck Shultz, Clara Terrell, Haley Cave, and Shelly Horsley.

How can I contact Robin Denny?

You can use AeroLeads to view verified contact signals for Robin Denny at First Citizens Bank, including work email, phone, and LinkedIn data when available.

What schools did Robin Denny attend?

Robin Denny holds Certificate, Oracle 9I Database Management from North Carolina State University.

What skills is Robin Denny known for?

Robin Denny is listed with skills including Quality Assurance, Testing, Sharepoint, Software Documentation, Requirements Gathering, Sdlc, Process Improvement, and Requirements Analysis.

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