Robin Derrett Email & Phone Number

Norwich, England, GB

Greater Norwich Area, United Kingdom

Leading HR and Training teams to deliver significant improvement in employee relations and staff satisfaction ( including a reduction in staff turnover of over a third) whilst enabling a doubling of our services, number of service users, doubling of staff numbers (now 500) and doubling of Charity turnover - to make us the largest Mind in the country.

Norwich, United Kingdom

Consulting services to East-Anglian organisations, public, private and third sector, covering organisational transformation, organisational diagnostics, strategic planning, organisation design, HR strategy and cultural change /engagement, business transformation planning and execution, project and programme management and governance, leadership.

London, United Kingdom

Led the design and implementation of Interserve's transformation of five public sector Community Rehabilitation Companies (probation services) in the north of England to private ownership and management, as part of the UK's 'Transforming Rehabilitation' agenda. All strategic targets - business performance, customer satisfaction, finances, HR, ICT, estates.

Responsible for management and delivery of range of nationwide 'change' initiatives, both technology infrastructure, and application upgrades, and organisational development /people / business process related.

Put HR at heart of business strategy, and modernised the estate, reducing staffing costs significantly (-5%) whilst improving customer service (+3bp) and employee engagement (+5%). Designed and implemented new 'hotel operating model' (across 80 UK & I hotels) delivering 16,000 new contracts, initial £20m in cost reductions, (and which was subsequently.

Created, lead, and sold HR consulting company. Range of consulting contracts for wide range of public and private organisations in pharma, legal, retail, travel, financial services as well as dot coms. Key customers included Shell, Kingfisher, American Express, First Choice Travel, Novartis, First Group, Leaseplan, Credit Suisse, Deutchbank and Dresdner.

Designed and implemented modern HR strategy and infrastructure for all GAP stores in Europe, starting with 50 stores and 6,000 staff at time of very rapid growth - doubling estate within 24 months.

Established proactive HR function to turnaround traditional east anglia printing, publishing and media business of 2,500 staff. Restructured businesses, including mergers of different operating entities, reduced workforce, de-recognised unions and implemented new technology including new press centre. Delivered turnaround from -3%ROS on arrival, to +20%.