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Robin D. Email & Phone Number

Core Support Technician at KnowBe4
Location: Brandon, Florida, United States 7 work roles 4 schools
2 work emails found @bisk.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 2 work emails

Work email r****@bisk.com
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
KnowBe4
Role
Core Support Technician
Location
Brandon, Florida, United States

Who is Robin D.? Overview

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Quick answer

Robin D. is listed as Core Support Technician at KnowBe4, based in Brandon, Florida, United States. AeroLeads shows a work email signal at bisk.com and a matched LinkedIn profile for Robin D..

Robin D. previously worked as Senior Manager, Customer Support at Bisk and Manager, Customer Support at Bisk. Robin D. holds Bachelor Of Science - Bs, Computer Information Systems from Florida Institute Of Technology.

Company email context

Email format at KnowBe4

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*@bisk.com
71% confidence

AeroLeads found 2 current-domain work email signals for Robin D.. Compare company email patterns before reaching out.

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Profile bio

About Robin D.

Troubleshooting | Technical Support | Process Optimization | Salesforce | KnowBe4 KMSAT | Microsoft 365 | Active Directory | Team Leadership | Customer Experience | Knowledge Management | Cross-functional Team Leadership | Root Cause AnalysisGreetings! I'm Robin Diaz, your friendly neighborhood Core Support Technician at KnowBe4, on a mission to sprinkle some tech magic into our users' lives. For over 8 years in the education tech realm, I've been the go-to person for setting up, configuring, and customizing KnowBe4's products. Think of me as the tech maestro behind the scenes, making sure everything runs smoothly.Certified in the mystical arts of CCNA, CompTIA A+, CompTIA Network+, and Microsoft Certified Technology Specialist, I've danced through the realms of technical support and troubleshooting. My superpower? Transforming complex issues into solutions and turning feedback into product enchantments.But there's more to my tale. I've donned the leadership cape, managing a squad of support wizards and coaching them to greatness. When the tech world calls for aid, I'm the on-call support hero, ready to escalate and conquer challenges.Join me on this journey, where every click and code bring us closer to the grand adventure of delivering top-notch support, enhancing customer experiences, and ensuring the prosperity of users!

Listed skills include Comptia Network+, Comptia A+, Ccna, Microsoft Certified Technology, and 28 others.

Current workplace

Robin D.'s current company

Company context helps verify the profile and gives searchers a useful next step.

KnowBe4
Knowbe4
Core Support Technician
Website
knowbe4.com
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Company profile
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7 roles

Robin D. work experience

A career timeline built from the work history available for this profile.

Core Support Technician

Current
Knowbe4

Clearwater, FL, US

  • Collaborated with clients to set up and customize KnowBe4’s products, ensuring seamless integration into diverse environments.
  • Conducted testing and configuration of KnowBe4’s products, providing valuable feedback to enhance product features.
  • Engaged directly with clients to define issues, requirements, and contribute to product improvements.
  • Worked with cross-functional teams, resolving customer issues promptly, and communicated trends to the R&D team.
  • Prioritized and resolved issues in the ticketing queue, applying troubleshooting skills to guide end-users.
  • Presented product demonstrations, trained customers, and supported sales meetings as a KMSAT console expert.
Apr 2023 - Present

Senior Manager, Customer Support

Bisk

Tampa, FL, US

  • Managed a cross-functional team, delivering proactive and reactive technical support to customers and partners.
  • Advocated for customer issues within the organization to enhance the overall customer experience.
  • Implemented data and automation in support delivery processes, ensuring efficiency.
  • Conducted audits of customer interactions for quality measurement.
  • Led monthly coaching sessions, maximizing team performance and engagement.
  • Collaborated with various departments to ensure alignment of internal and external Learning Management Systems (LMS).
Oct 2022 - Feb 2023

Manager, Customer Support

Bisk

Tampa, FL, US

Jun 2020 - Feb 2023

Technical Support Manager

Bisk

Tampa, FL, US

Feb 2020 - Jun 2020

Technical Support Supervisor

Bisk

Tampa, FL, US

May 2018 - Feb 2020

Technical Support Team Lead

Bisk

Tampa, FL, US

May 2016 - May 2018

Technical Support Representative

Bisk

Tampa, FL, US

May 2015 - May 2016
Team & coworkers

Colleagues at KnowBe4

Other employees you can reach at knowbe4.com. View company contacts →

TW Truett Whitehead Truett Whitehead Colleague at Knowbe4 Pinellas Park, Florida, United States, United States View → NB Nomcebo Buthelezi Nomcebo Buthelezi Colleague at Knowbe4 City Of Johannesburg, Gauteng, South Africa, South Africa View → TP Themelis Pikos Themelis Pikos Colleague at Knowbe4 Tampa, Florida, United States, United States View → MC Mallaury Cervellera Mallaury Cervellera Colleague at Knowbe4 Berlin, Berlin, Germany, Germany View → MA Michael Alfonso Michael Alfonso Colleague at Knowbe4 Denver, Colorado, United States, United States View → KM Kerry Mccallister Kerry Mccallister Colleague at Knowbe4 Clearwater, Florida, United States, United States View → PP Phil P. Phil P. Colleague at Knowbe4 Berlin, Berlin, Germany, Germany View → SH Shelby Hudspith Shelby Hudspith Colleague at Knowbe4 Charlotte, North Carolina, United States, United States View → AR Alyssa Roels, Aphr Alyssa Roels, Aphr Colleague at Knowbe4 Clearwater, Florida, United States, United States View → NG Neelu George Neelu George Colleague at Knowbe4 Ernakulam, Kerala, India, India View →
4 education records

Robin D. education

Bachelor Of Science - Bs, Computer Information Systems

Florida Institute Of Technology

Associate Of Science (A.S.), Computer And Information Sciences

Florida Institute Of Technology

Bachelor'S Degree, Computer Animation

International Academy Of Design And Technology-Tampa

Wireless Telecommunications, Computer Networking And Repair

D G Erwin Technical Center
FAQ

Frequently asked questions about Robin D.

Quick answers generated from the profile data available on this page.

What company does Robin D. work for?

Robin D. works for KnowBe4.

What is Robin D.'s role at KnowBe4?

Robin D. is listed as Core Support Technician at KnowBe4.

What is Robin D.'s email address?

AeroLeads has found 2 work email signals at @bisk.com for Robin D. at KnowBe4.

Where is Robin D. based?

Robin D. is based in Brandon, Florida, United States while working with KnowBe4.

What companies has Robin D. worked for?

Robin D. has worked for Knowbe4 and Bisk.

Who are Robin D.'s colleagues at KnowBe4?

Robin D.'s colleagues at KnowBe4 include Truett Whitehead, Nomcebo Buthelezi, Themelis Pikos, Mallaury Cervellera, and Michael Alfonso.

How can I contact Robin D.?

You can use AeroLeads to view verified contact signals for Robin D. at KnowBe4, including work email, phone, and LinkedIn data when available.

What schools did Robin D. attend?

Robin D. holds Bachelor Of Science - Bs, Computer Information Systems from Florida Institute Of Technology.

What skills is Robin D. known for?

Robin D. is listed with skills including Comptia Network+, Comptia A+, Ccna, Microsoft Certified Technology, Customer Satisfaction, Customer Service, Computer Proficiency, and Hardware Support.

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