Robin E. Email & Phone Number

Chicago, Illinois, United States

Chicago, IL

• Co-manages department budget with Firm Operations Director; including monthly financial reporting, annual budget projections and reforecasting to ensure operational budget adheres to the Firm’s goals, objectives and.
• Accountable for identifying financial trends and opportunities for cost-savings, monitors, tracks and reports out to the leadership with recommendations
• Reviews DTD Operational spend and works closely with global finance team on vendor invoicing requirements for our global offices located in the US, UK, HKG, China and EU.
• Identify areas of improvement and implements best practices to scale and streamline administrative processes and work streams.
• Primary Implementation Manager of Ops-related initiatives; preliminary project planning and SOW, able to lead project team through completed implementation and execution including creating communications rollout plan.
• Primary global operations vendor manager: o Firm’s global Travel Management Company (TMC) vendors, est. average of $4M+ annual spend. Work closely with TMCs and global finance team on billing and invoicing requirements.

Chicago

• Responsible for the recruitment, training/development and performance management of administrative staff in 5 US offices.
• Conducted recurring coaching sessions, training/development, bi-annual performance reviews process. Confer with Corporate Development team on team health and retention strategies, identifying strong performers for.
• Create and implementation of best practices for administrative and operational processes.
• Primary manager of corporate vendors and firm travel program
• Work closely with leadership and functional teams to support and execute initiatives and activities. This includes but is not limited to supporting the People Team, Finance, Knowledge Management, IT, and Marketing.

Chcago, IL

• Manager: Responsible for the recruitment, training/development and performance management of the administrative staff in our US offices.
• Project Management: Identifying areas of improvement and create and implement best practices to scale and streamline administrative processes and efficiencies.
• Vendor Management: Primary vendor liaison – travel agency, supply, shipping and printing accounts.
• Fiscal management: Monitor and reconcile operations budgets, trend reporting, identify cost-savings.
• Firm Support: Work closely with functional teams to support Firm initiatives and activities.

Chicago, IL

• Executive Support: Heavy calendar management for 3+ Partners. Onsite meeting logistics and event planning, domestic and international travel coordination, client-relationship management, time and expense reporting..
• Office Support: Supply ordering, inventory and budget tracking, vendor management, conference room management. Receptionist and liaison to building management.

Proofreading, Copywriting, ProductionFreelance copywriter for S&S account, and other projects

Office Coordinator: Assist Operations manager with general office duties including: billing AP/AR, record keeping, financial reporting/reconciliation, inventory tracking, HR benefits. Provided administrative support to the President, SVP, and VP of Account Services.Copywriter, Proofreader, Project management

Chicago, IL

Contract position tasked with data entry and special projects.

American Association of School Librarians DivisionEA Support to Divisional Executive DirectorGovernance Liaison: Election and committee liaison, coordinated board meetings, docket items and board working sessions. Finance: budget reconciliation, financial reporting to Exec. Dir. and Board of Dir., AR/AP Event Planning: Responsible for meeting logistics.

Lawrence, KS

QC of table and diagram layouts/content for 100+ scientific and medical journal publishing house.

Proofread numerous scientific and medical publications for grammar, page layout, style guide specs., etc. Managed freelancers: workflow, coordinated freelance compensation