Robin Pennington Email and Phone Number

HR Manager, Corporate Talent Acquisition & Employee RelationsMarch 2015 - January 2016Managed and supported a team of exempt and non-exempt employees in the execution of talent acquisition and employee relations matters for the corporate office, to include the company’s contact center locations.Led the talent acquisition efforts for the 175 corporate positions filled during 2015, and implemented improvements which resulted in a decrease of over 9 days in fill time and over 6 days in time to start.Through utilization of appropriate talent acquisition sources and controls, decreased 2015 staffing agency fees by approximately 25%.Partnered with various leaders to implement procedures geared to satisfy business need while maintaining compliance with applicable employment laws.Conducted investigations and guided management on employee relations issues by providing recommendations compliant with all applicable state and federal laws and company practices.__________________________________________________________Employee Relations ManagerMay 2013 - March 2015Assisted and counseled approximately 1500 field employees from hourly to executive level regarding policies, procedures, and applicable state and federal employment laws. Partnered with 6 Regional Directors of Operations and 50+ Divisional Directors of Operations in order to provide HR guidance in line with company expectations.Advised on over 1200+ Employee Relations cases.Initiated a revision in practice on employee arrests in order to offer a more timely resolution to operations and employees as well as partnered with the Employee Relations Managers to improve processes related to ADA.

Advised and supported 650 employees from hourly production to senior leadership in all HR related areas with emphasis on talent acquisition and employee relations. Streamlined the organization’s talent acquisition process, resulting in decreased direct hire costs associated with staffing agencies and improved awareness of Affirmative Action/OFCCP requirements.Oversaw the Performance Management process for the facility and provided direction to management on employee relations issues, to include carrying out corrective actions and terminations.

Responsible for assisting former students with admission and re-entry process by working with all departments to ensure students had the appropriate supports for success.

Provided HR support to approximately 28 operations managers throughout 21 upstate locations by performing a variety of HR tasks with an emphasis on talent acquisition, employee relations, and training and development.