Human Resources Manager - Corporate Talent Acquisition & Employee Relations
HR Manager, Corporate Talent Acquisition & Employee RelationsMarch 2015 - January 2016Managed and supported a team of exempt and non-exempt employees in the execution of talent acquisition and employee relations matters for the corporate office, to include the company’s contact center locations.Led the talent acquisition efforts for the 175 corporate positions filled during 2015, and implemented improvements which resulted in a decrease of over 9 days in fill time and over 6 days in time to start.Through utilization of appropriate talent acquisition sources and controls, decreased 2015 staffing agency fees by approximately 25%.Partnered with various leaders to implement procedures geared to satisfy business need while maintaining compliance with applicable employment laws.Conducted investigations and guided management on employee relations issues by providing recommendations compliant with all applicable state and federal laws and company practices.__________________________________________________________Employee Relations ManagerMay 2013 - March 2015Assisted and counseled approximately 1500 field employees from hourly to executive level regarding policies, procedures, and applicable state and federal employment laws. Partnered with 6 Regional Directors of Operations and 50+ Divisional Directors of Operations in order to provide HR guidance in line with company expectations.Advised on over 1200+ Employee Relations cases.Initiated a revision in practice on employee arrests in order to offer a more timely resolution to operations and employees as well as partnered with the Employee Relations Managers to improve processes related to ADA.