Robin Wilder Email & Phone Number

● Sales ● Relationships ● Team Building● Customer Experience ● Retention ● Problem SolvingOctober 2001 – PresentPRIMROSE SCHOOLS, Plano, TX – Sales Director/Enrollment Specialist• 2022 sourced new customers though grassroots and multi-channel marketing strategies and client referrals. On track to exceed sales goal of $2 million.• 2020-2021 executed on retention strategy and customer experience through education and high touch customer service • 2019 exceeded sales goal at 110% of plan.• 2018 exceeded sales goal at 125% of plan.• Success with multi-channel outbound calling strategy with leads to diagnose unmet needs and consult with confidence on use cases and outcomes.• Grew business year after year exceeding sales goals through net new accounts with PepsiCo, Toyota and JP Morgan Chase Bank.• Delivered an unparalleled customer experience through authentic connection, and the establishment of trust resulting in client acquisition and retention.• Worked closely with existing customers to understand their needs, resulting in over $500,000 of retention revenue.• Maximized profits through goal setting and sales forecasting in a team environment.• Created and maintained a positive company culture for employees.• Trained and led a team in customer service skills, operational duties, and software requirements.• Chosen to launch a new, flagship location based on sales and leadership skills.March 1996 – December 1999HILTON COMPUTER STRATEGIES- Houston, TX - Senior Account Executive • Sold and marketed Microsoft training and certifications to channel partners, software engineers, database, and network administrators in Microsoft Enterprise accounts (Continental Airlines, Exxon-Mobile, Enron, KPMG, Accenture, Haliburton). ● Received President’s Award for achieving and exceeding targeted revenue goals.January 19941 – March 1996CARLTECH - Houston, TX - IT Recruiter • Developed new key accounts through prospecting, cold calling and face to face meetings with technology managers and professionals.EDUCATION AND ASSOCIATIONS ● University of Texas, Austin - Bachelor of Social Work● Cognia Team Member – Selected to participate on an accreditation team to help education providers meet improvement goals and sustain commitments to better learner outcomes.

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  The University Of Texas At Austin

  Social Work