Robin Moldenhauer Email & Phone Number

St. Petersburg, Florida, Us

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Web Designer/Marketing Consultant• Advised and implemented advertising campaigns; created database requirements and implemented/trained staff on CRM/scheduling and financial reporting software Key Achievements:• Designed and created website (instituteforacupuncture.com) and initiated Google Adwords and SEO campaign that established IAW as the top acupuncture facility when searching online for the regional area• Implemented new processes for cost control and patient retention and instrumental in increasing patient flow by 200%• Implemented new cloud-based SOAP notes process for creating and storing electronic medical records which increased office productivity and reduced errors when capturing client notes

Los Angeles, Ca, Us

Louisville, Co, Us

Set up and validated activities during Procurement Suite implementation for HHC; Duties included but were not limited to: weekly status reporting, data setup and scrubbing of data, creating business reports, validation, test planning and test executionKey Achievements:• Coordinated multiple configuration implementation waves for HHC hospitals leading to the setup of over 1000 end user departments in 4 months (under budget and within scope and timeframe required)

Nashville, Tennessee, Us

Worked on process improvement for corporate relations trip reports; Researched best content management/document management solutions Key Achievements:• Delivered all new reports on time and more efficiently

Chattanooga, Tn, Us

Project Manager/Production Manager/Account Manager - Performed several different roles for a technology services company focused on the product lifecycle of carpet manufacturers. Above roles included but were not limited to the following: Daily management of production work, managing a team of five; Daily follow-up with clients, Project management for all external projectsKey Achievements:• Programs were implemented successfully and delivered on time at highest quality;• Increased project efficiency by implementing new project tracking software Attask and training all employees

Chattanooga, Tn, Us

Business Analyst – Leave Management Unit - Communicated daily with Information Services team about enhancements/defects of Leave Administration application; utilized Test Director for tracking defectsKey Achievements:• Analyzed database needs and current business processes for future needs as customer volume grew • Resolved system issues for proprietary FMLA application and communicated with managers and IT concerning eligibility file feeds• Created cost benefit analyses as needed concerning database integration with other systems, etc

Technical Product Manager/Release Manager – Product Development - Facilitated JAD sessions and created requirements for enhancing the core extranet security product; Managed team tasked with moving data previously held in other types of data storage to LDAP directories;Gained expertise in the following areas: LDAP directories, authentication/authorization, role-based access control, delegated administration, directory tree structures, Active Directory, SAML, XML; Used the following tools: Requisite Pro, Clearquest, and Microsoft ProjectKey Achievements: • Implemented Beta programs for flagship product including reviewing functionality before general release

Waldorf, De

Software Designer/UI Designer - Created mockups for new features using HTML, Paint Shop Pro, DreamweaverBusiness Analyst - Facilitated JAD sessions for requirements gathering and created low-level functional requirements document at detailed business rules level ; Created use-cases and worked with product designers and developers to determine impact of implementing new features in next release of core product (SDLC); Responsible for Business Intelligence Reporting in Product Development area; Created the SQL queries that drove C - level executive reporting needs and designed final reports delivered; Maintained requirements using RequisiteProProduct Manager - Gathered high-level requirements from customers; created functional requirements document for product development team Key Achievements:• Created major B2B Product Catalog requirements document for new functionality of Ariba B2B marketplace product• Delivered UI designs to clients on time and under budget

Dublin 2, Ie

Software DeveloperProcess Competency Group - Utilities Industry - Analyzed, developed and tested customer service software to meet client specs for implementations at various utility companies such as Southern Company and Niagara Mohawk (COBOL and C); Trained new hires on online and batch programming for customer service software; Implemented new system and trained clients to ensure proper use of softwareKey Achievements: • Reengineered tech review process for architecture team:; managed issues for international teams (Manila and Madrid) • Delivered Customer One billing software system enhancements for utilities deregulation on time and within budget

Houston, Texas, Us

Options Sales Analyst for NA Operations - Commercial Division - Forecasted demand and managed inventory levels to maximize revenue and minimize cost; Corresponded daily with channels and sales administrators concerning availability of inventory;Key Achievements:• Worked directly with financial, marketing, and manufacturing divisions to meet 2nd quarter goals (June '96) - Contributed to NA sales increase of 33% in 1996 of which a 25% expansion of commercial sales for CPUs and their options had a significant impact

Chattanooga, Tn, Us

Mba, Management Information Systems/ Tec (Telecommunications And E-Commerce)/Marketing

Graduate Certification In Business Analytics, Predictive Analytics

Ba, Mathematics